lack of water flow

[davegt3]

hi we have just purchased a 1930's house and have a few issues regarding water pressure and flow. basically you can only use one tap or apliance ie. washing machine at a time if you use anything else there is almost no flow. same thing happens when you run both the hot and cold taps together. the propery has had a fairly recent combi boiler installed before we moved in could this have something to do with the poor flow? i suspected it may be a supply issue or maby the pipe from the meter to the house but the water board has been out and checked flow and the meter and the first tap after the stop valve. thay claim that we are recieving 4bar pressure and 14-16 ltrs a min flow which they say is more than enough so what it the problem? any help would be greatly appreciated

 

[Destroyer2813]

What floor construction do you have downstairs Dave timber will be easier than concrete for a main replacment. Also do you have a block pave drive or anything between the house and meter as this would most likely to be disturbed unless its moped of course but then.your talking money

 

[nicro3]

That is very harsh nicro3, wether my business model means I make a charge up front for the work I do & the skill I employ to investigate a problem or you choose to put your cost for the investigation onto the repair work at the end of the day the customer pays for the service provided & they have no reason whats so ever to mistrust me. In fact they may say the mistrust may be the other way.
BTW nice van pack.

Please donot think this is aimed at you personally I run my business as I see fit, and you yours. Part of model is nocall out charge and it works

 

[davegt3]

the kitchen is concrete floor and the drive is also concrete but there is a strip of grass that runs between myn and the neighbours drive


CTRL + Q to Enable/Disable GoPhoto.it




CTRL + Q to Enable/Disable GoPhoto.it

 

[chris watkins]

Please donot think this is aimed at you personally I run my business as I see fit, and you yours. Part of model is nocall out charge and it works

Great, then don't post it for customers.

 

[nicro3]

great, then don't post it for customers.

these are not customers they are people asking for advice

 

[chris watkins]

thank you all for you replys i have spoken my neighbour and he said that they suffered from low flow but then had the supply pipe from the mains replaced with plastic and now have brilliant water pressure they had there pipe replace about 6-7 years ago. i guess i will have to get a local plumber out to take a look. what sort of figure should i be looking at for some1 to investigate this? and are there any plumbers here from west sussex. also if it does turn out to be the supply pipe can i get a plumber to change it or does it have to be the water supplier as it atatches to there metre

Hi Dave
If the neighbours have the same type of property as you then it is likely that the problem is the incoming mains, if you do want a better flow rate from it to run the combi or even for an un-vent hot water system. The best option is probably to up size the main but this can be a lot of work & costly, first thing is to contact your water undertaker to get costs for a bigger supply. (25 or 32mm MDPE) They will need to do the work in the road & can bring it in but your plumber can also connect a new supply pipe the their stop valve in the footpath. (if you have a Lead supply there were some scheme to help in replacement worth an ask?)
The other option would be to store water & then use a booster pump to increase the pressure / flow. There are a few more things you can do so engage a good plumber, you can post a request on here giving some details & contact.

 

[chris watkins]

Please donot think this is aimed at you personally I run my business as I see fit, and you yours. Part of model is nocall out charge and it works

You are very keen to keep throwing the "NO Call Out" bit around, it's all over your the website, just a shame that how much you charge for your services is no were to be seen?
So much for being open upfront & seeking not to mislead the public, a Nick!!
How many job's do you investigate with the jetting machine instead of a set of rods ? see I have done a bit in my time & I know what goes on!!

 

[Destroyer2813]

^^ no call out charge just a massive bill for using the jetter instead

 

[nicro3]

You are very keen to keep throwing the "NO Call Out" bit around, it's all over your the website, just a shame that how much you charge for your services is no were to be seen?
So much for being open upfront & seeking not to mislead the public, a Nick!!
How many job's do you investigate with the jetting machine instead of a set of rods ? see I have done a bit in my time & I know what goes on!!

Not sure about this post is it calling my honesty into question or general comment/opinion on drain clearance companies?

 

[SimonG]

Not sure about this post is it calling my honesty into question or general comment/opinion on drain clearance companies?

I'm with Chris and Destroyer on this. You advised the op that a plumber would not charge to investigate, in your case this looks like it would be true, Chris and Destroyer said they would charge for the investigation. So would I, looking and investigating are different things. I spent 15 minutes 'looking' at a bath out and shower in, all included in my free estimate. Now if I'd had to investigate behind bath panel, under floorboards etc etc and been there 2 hrs then the cust would know up front that for this it's chargeable. No different to looking at a new build and designing the heating system etc. The price has no details, that stays with me, the cust can have it but at a cost.

 

[mountainman]

I suppose using a certain business model then many medical professionals are unreasonable in charging a consultancy fee.

 

[nicro3]

Common sense would tell you why would you, pay anyone to look at your car if it had a fault and you would pay them to do nothing.

 

[nicro3]

I'm with Chris and Destroyer on this. You advised the op that a plumber would not charge to investigate, in your case this looks like it would be true, Chris and Destroyer said they would charge for the investigation. So would I, looking and investigating are different things. I spent 15 minutes 'looking' at a bath out and shower in, all included in my free estimate. Now if I'd had to investigate behind bath panel, under floorboards etc etc and been there 2 hrs then the cust would know up front that for this it's chargeable. No different to looking at a new build and designing the heating system etc. The price has no details, that stays with me, the cust can have it but at a cost.

Dont understand your point

 

[nicro3]

My advice was not to pay a callout charge

 

[WHPES]

I would expect your property is supplied with iron pipework which has rusted and restricted the flow.

If I came to a customers house and identified a problem fairly quickly I would not charge for that but give them a quotation for the corrective work.

If the investigation was going to take some time I would advise them that I would make a modest charge, but if they accepted the quote for the repair work I would not charge for the initial visit.

 

[nicro3]

I suppose using a certain business model then many medical professionals are unreasonable in charging a consultancy fee.

We are plumbers not medical professionals not doctors

 

[nicro3]

I would expect your property is supplied with iron pipework which has rusted and restricted the flow.

If I came to a customers house and identified a problem fairly quickly I would not charge for that but give them a quotation for the corrective work.

If the investigation was going to take some time I would advise them that I would make a modest charge, but if they accepted the quote for the repair work I would not charge for the initial visit.

My point but made better

 

[Billy Bob Bob]

these are not customers they are people asking for advice

yes thats right someone coming on the site asking for advice not expecting to find arms members arguing please moderate your posts and keep comments constructive,if you have a beef with each other here is not the place for it

 

[on31ll]

as above get a plumber round to investigate and look at having the water main replaced with MDPE the plumber should be able to identify the problems and will answer your questions. if the water main is lead then there is a free water main replacement scheme so this could save you some money. keep us informed of how it went. any more problems or questions just ask


and lads its not good for business i understand points from both sides and trust me for some people not charging works but i have had many people "offer" to pay me for my time knowing that there getting a quality service. there is no need to argue on here because if a future customer of nicro3's was to google his website then wonder onto here to see him argueing it doesnt look good for his business !