Remember your rights:
1) As a trader, he must perform the service with relevant care and skill, and within a reasonable time frame. Also, information said or written is binding, ‘where the consumer relies on it’.
2) If any of the parts of his service is below standard, you as the consumer are entitled to ask for him to either redo a part of the service or complete the whole service again for free.
3) If the service cannot be performed within a reasonable amount of time, without causing inconvenience, you, the consumer are entitled to ask for a price reduction – in some cases up to 100%.
4) He has only one chance to redo a service to the customer’s satisfaction.
You have all the advice and list of items here, so go through this thread again and make the appropriate notes.
a) Give him the full list that you have from here, including the requirement for the Benchmark report PLUS a copy of the Building Regulations notification that he has to have filed.
b) Advise him that if it is not fixed properly (all the items) first time to YOUR satisfaction within a reasonable time - agree ithe timescale with him, that you will get a third party to fix it and reclaim the costs from him.
- If nescessary to get redress, you can easily contact GasSafe and raise a complaint (too few people do
)