A
alex7783
Hi there, i'm new to the forum but am hoping somebody could provide some advice on the following problem
Have recently purchased an end terrace cottage with a shared water supply. Last night we got back from work to find that we had no water. south staffs eventually agreed to come out and investigate, origionally refused claiming that the problem couldn't be theirs as it was a shared supply. The engineer found that tbe valve, supposed to have a meter attached, was sticking - problem solved! However since then we have had very low water pressure.
During his investigation he found an old external stopcock about, 3 ft within the boundary, and turned on and off to test. This stopcock is now leaking, which would explain the drop in pressure.
Is this stopcock the responsibility of the homeowners?
I suspect that it is an early mains stopcock that has now been superseeded by a new mains stopcock in the pavement. Each property also has an individual internal stopcock.
I understand that the responsibility for the water supply lies with South Staffs up to the stopcock. Would the installation of a new stopcock within the pavement have transferred responsibility for the origional over to us? Or should South Staffs still repair, even though it lies within the boundary?
Many thanks in advance
Alex
Have recently purchased an end terrace cottage with a shared water supply. Last night we got back from work to find that we had no water. south staffs eventually agreed to come out and investigate, origionally refused claiming that the problem couldn't be theirs as it was a shared supply. The engineer found that tbe valve, supposed to have a meter attached, was sticking - problem solved! However since then we have had very low water pressure.
During his investigation he found an old external stopcock about, 3 ft within the boundary, and turned on and off to test. This stopcock is now leaking, which would explain the drop in pressure.
Is this stopcock the responsibility of the homeowners?
I suspect that it is an early mains stopcock that has now been superseeded by a new mains stopcock in the pavement. Each property also has an individual internal stopcock.
I understand that the responsibility for the water supply lies with South Staffs up to the stopcock. Would the installation of a new stopcock within the pavement have transferred responsibility for the origional over to us? Or should South Staffs still repair, even though it lies within the boundary?
Many thanks in advance
Alex