Leaking nut on water feed for loo flush

[Camille2000]

Second attempt at first post...

About a year ago we had a new Bathstore bathroom fitted. Recently the pipe which feeds water from the cistern to the bowl has started to leak. I've tried myself to re-tighten it, but with little success. It's in a very hard to reach area round the back of the base of the loo. In my opinion the nut is leaking because the guy that fitted the bathroom has cross-threaded the nut.

I was wondering if there's a special spanner of some sort I need to do the job properly?

 

[stevetheplumber]

if you lift the cystern any spanner will undo the flexi

 

[PlumbBobBob]

is there an iso valve between the flexi and the pipe? like this

 

[Camille2000]

Yes, there is. If I turn the screw half way the water stops.

I think this is the loo:

Chiltern close coupled WC inc standard seat - Bathstore.com

Unfortunately a pair of cowboys fitted everything. Nightmare.

 

[Chalked]

To do that I still need to undo the flexi hose, so I'm off the Homebase in the morning to see what I can find to do the job.

You undo the flexi hose easily with a spanner when the cistern is removed. Easy job, just undo the flexi at the joint to the pipework, undo the wing nuts under the cistern and lift off complete with flexi. There may be a couple of screws on the back of the cistern holding it to the wall. If there are, remove these too.
like above replace with a fluidmaster brass ball valve then you won't cross the threads..

 

[PlumbBobBob]

that's ok then. turn the water off at the iso, flush the toilet which will mostly empty the cistern. mop the rest out with a sponge or similar, undo the bottom flexi nut with a towel round it as ther will be a small amount of water come out. you can then remove the cistern. you can get to the leaking part as you won't have the restriction of the pan or other pipes in the way.

 

[PlumbBobBob]

beat me to it lol

 

[dancinplumba]

Or you could call in a plumber, but sadly that costs money 🙁

 

[supper plumb]

ill do it if you in my neck of the woods

 

[Phil]

Have you contacted the original installers? Won't they come back to sort the problem, if its cross threaded a decent tradesman will at least do a free repair or even pay for damage done......water mark on ceiling below?

 

[supper plumb]

If there cowboys like the op said before then don't think thy will come back but you never know!!!
What made you say there cowboys anyway?? its not allwase the tradesman thats the cowboy not starting a fight but mite of been down to the op giving them a hard time etc JUST SAYING

 

[Dotty]

If there cowboys like the op said before then don't think thy will come back but you never know!!!
What made you say there cowboys anyway?? its not allwase the tradesman thats the cowboy not starting a fight but mite of been down to the op giving them a hard time etc JUST SAYING

The flexi's a giveaway SP