M
M.Joshi
GrahamM, you are right, the boiler is indeed a Greenstar 24i Junior. I can't see a way of changing the title of the post now?
When I questioned them why they didn't do a flue gas analysis, they said it wasn't required. They said that they can check the correct burning by observing the gas flame and checking around the flue for cracks/vapour! They also said that their gas analyser was away for calibration and would be back in a week - this sounds to me like they probably don't have one. I kept stating to them that all other companies carry out a flue gas analysis as a preliminary check for a service. They said that it wasn't required.
I have sent them the manufacturer's installers and service manual which indicates that the flue gas analysis should be checked and the primary heat exchanger dismantled and cleaned during an annual service.
When I questioned them why they didn't do a flue gas analysis, they said it wasn't required. They said that they can check the correct burning by observing the gas flame and checking around the flue for cracks/vapour! They also said that their gas analyser was away for calibration and would be back in a week - this sounds to me like they probably don't have one. I kept stating to them that all other companies carry out a flue gas analysis as a preliminary check for a service. They said that it wasn't required.
I have sent them the manufacturer's installers and service manual which indicates that the flue gas analysis should be checked and the primary heat exchanger dismantled and cleaned during an annual service.
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