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Someone should be looking at this boiler, it's not an issue to be resolved remotely however well intentioned. If a GSR engineer went in and checked the basics it would be a great datum point to start from
 
Without checking my own bills I think it sounds like something is very wrong. I work from home and so my detached house is kept nice and warm all winter (I mean between 19-21 degrees - not the high temperatures that some people like). We have combi boiler with preheat on, I run the hot tap every few minutes!

My DD for gas is less than £100 pcm and that about covers it over the year - I am of course on the warm south coast which is always a few degrees warmer than inland.

It is a 3 bed house but mostly we have the TRVs on 0 in the bedrooms - after all I'm hot stuff when I go up there! We do have double glazing OTT loft insulation and cavity wall insulation.

To OP i strongly recommend you check out insulation esp in loft and get it upgraded - this makes huge difference.

Perhaps not your problem but I once had a friend in a maisonette who had massive gas bills - it was even investigated but took YEARS to discover the two neighbours were paying each others bills!
 
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For the sake of a call out charge a GSR could save you quite a sum over a year just by looking at the set up and making some recommendations. I used 9002.5 KWH in the last 12 months but I live on my own in a 3 bed 1950's semi. 18" loft insulation, cavity wall insulation, all double glazing, porch plus I'm a tight git! Oh and mine is a system boiler. And i'm in need of a new boiler too :) circea 20+ years old boiler.
 
Pre heat won't be responsible for more than 7 to 20% I would suggest single glazed windows and insulation may be an massive loss!'imeasure will do a lot for you


Shut that door....:carolers: and tell them to sod off, we're heating half of Watford
 
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Had a word with the landlord and they have a british gas service contract so they are coming to look at it tomorrow.
Cheers

Andy
 
We have a Baxi Instant 105E and only use the preheat for 5 minutes before we wash the dishes or use the sink upstairs - this is additionally driven by having had a water meter installed - takes 4 litres of water down the drain to get hot upstairs. 3 bed 2 storey house, built 1995, double glazed with HUGE conservatory, loft insulation, builders 1" pink foam cavity insulation (looking at getting that upgraded!), end of terrace. Disabled wife who cannot be allowed to get cold - cos she hits me with her walking stick when temp goes below 20deg. EBICO is gas supplier. Gas bill for quarter ending 7 October 2013 - GBP11.91p. (Oops, got my 5s and 9s mixed up!)

PS - meant to also include that since April have paid GBP40.00p per month direct debit (as you do) and currently sitting on GBP230.00p credit, most of which will transfer to cover electricity bill - we have fishpond with pumps and filters on 24/7 so always have been a high(ish) leccy user but having solar panels installed next week to take care of that (for daylight hours anyway!)

gasbill08102013.jpg
 
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We have a Baxi Instant 105E and only use the preheat for 5 minutes before we wash the dishes or use the sink upstairs - this is additionally driven by having had a water meter installed - takes 4 litres of water down the drain to get hot upstairs. 3 bed 2 storey house, built 1995, double glazed with HUGE conservatory, loft insulation, builders 1" pink foam cavity insulation (looking at getting that upgraded!), end of terrace. Disabled wife who cannot be allowed to get cold - cos she hits me with her walking stick when temp goes below 20deg. EBICO is gas supplier. Gas bill for quarter ending 7 October 2013 - GBP11.91p. (Oops, got my 5s and 9s mixed up!)

PS - meant to also include that since April have paid GBP40.00p per month direct debit (as you do) and currently sitting on GBP230.00p credit, most of which will transfer to cover electricity bill - we have fishpond with pumps and filters on 24/7 so always have been a high(ish) leccy user but having solar panels installed next week to take care of that (for daylight hours anyway!)

View attachment 15634

jesus, I pay some £159 a month at present, I know got a 4 oven aga etc etc, but I dont use tumble driers but she still moans shes cold!!
 
I worked out last night I'm using 90kwh per week day at the moment. TRVs all open at 5 and thermostat set at 21. I'll try this picture test all week and start making changes next week. BG says we are above average for our gas consumption in Bristol.
 
Hey Guys,

Just leave it now the guy must be depressed enough with these massive bills.
 
Hey Guys,

Just leave it now the guy must be depressed enough with these massive bills.

Agree, absolutely, my intention was to let him know that I have the same combi boiler as him, the same size (but not age) of house, and it doesn't HAVE to be the way it is for him and his family!
 
Andy,

What's going on, are you any nearer to an answer. How did BG do with it.


Tony
 
I'm going to guess, as its a 105 instant, that the diverter is stuck open to heating, as such the preheat is never satisfied, so firing 24/7.
 
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