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Rickster123
Ah the joys of scrap. Did he take all the packaging and cardboard and polystyrene away? People never mention that!:!blank:
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hedylaura
There may well have been a leak before. But as the pressure in the system has now increased around 100 fold (~0.1 bar for an open-vented system to 1 bar for a sealed system) I expect the discharge through the leak has also increased 100 fold.
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hedylaura
Where did I say that? 100% sure he didn't.
thats 10x laura, not 100, and if the leak was already there then he can almost certainly not be held responsible. I'm afraid these things happen and its a shame, but he should have been clear about the problems and if you were willing to take the risk.
"To be fair to him though, NONE of the other plumbers we got quotes from ever highlighted a potential problem with switching to a sealed system with old pipework. Wishing we just got a new cylinder now because the old boiler was fine..."
He should have pointed the risk out to you but you sound like you're out to get him now. Would you prefer that he left all the scrap/rubbish for you to deal with? His quote would have taken into account the scrap value of the cylinder, if you were keeping it then it would have been added onto the price for the job.
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hedylaura
Not all of it! He left loads of bits of pipe and packaging around the place. He also left the remnants of his lunch - a kebab. Which festered in our house for a while before we realised where the smell of fermenting onions was coming from...
Messy pup! That is not good.
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Rickster123
Haha that did make me chuckle. Sorry. I think the bottom line is if you were to take this matter further I'm 99% sure he wouldn't be held responsible. You obviously need to sort the problem but if you have no faith in the installer then it may be better to get the work done through a third party. It's unfortunate but as said by others these things happen from time to time.
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hedylaura
I meant none of the other plumbers INCLUDING HIM ever highlighted a potential problem.
ok well the way I read it was different, strange none of them advised on the problems as its pretty bog standard stuff and is a possibility of future problems which the customer will then blame installer
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hedylaura
Ah yes. Maths not my strong point. I am gradually coming to terms with the fact that we'll have to pay a few hundred pounds to resolve this matter. But I am getting a different plumber to do the work. In my view the original guy neglected to tell me the full story, so he has now missed out on servicing our boiler for the next 5 years. Let's hope he's learned his lesson for next time.
post on here in "i'm looking for a plumber/gas engineer" and your location, someone from the forums may be able to help
a thermal imaging camera would probably be the way to go to try and find the leak though to minimise damage to your house but could be costly!
a thermal imaging camera would probably be the way to go to try and find the leak though to minimise damage to your house but could be costly!
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hedylaura
It didn't mention anywhere in the breakdown of the quote that the value of scrap would be subtracted. And OK so I am venting! I need to so you lovely people can then put me in my place so I can start to feel more zen about the situation...
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Rickster123
Have a large drink and sit in a darkened room. It could've been worse. Could've been a leak upstairs and the ceiling could've been down. Every cloud.....
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hedylaura
The 8 years was a guess by one plumber, and now I can't remember if that was the age or how many years it potentially had left. Can't remember the make either but probably still have the instruction leaflet knocking around. Considering how much brand new boilers cost and knowing the condition of the boiler myself I'd be prepared to pay a couple hundred for it, especially if I had a cylinder of a similar age. I don't know! Please enlighten me.
an old boiler will fetch you less than £20 at the scrappies, you should not be fitting 2nd hand boilers imho
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hedylaura
St Albans and the guy lives around the corner from me, though I found him via google.
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hedylaura
Fair enough. Thanks.
when customers want to keep scrap i tell them they can keep the rubbish aswell, its not cheap to dump the rubbish you know
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hedylaura
Ha! I don't need an excuse to have a large drink, but on your professional recommendation I shall. And it will probably be in bed, until our heating is back on. :bucktooth:
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hedylaura
I know. The price of disposing the rubbish was clearly included in the quote.
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