Please comment on the quote - too high

[Rob Foster]

I am not Rob Foster aka centralheatking

I am never discreet on a domestic level we always practice open business except with our corporate friends and that is private ...chking

 

[Rob Foster]

"You also wouldn’t like if he asked you exactly what your wage was"

I am so going to ask what their salary is when I am asked my day rate!

I never take a wage, my accountant allows me a dividend ..centralheatking

 

[chucka]

I'm not a plumber but a pc fixer. I don't buy cheapest parts because the early failure is trouble for me and the customer.
I rarely buy off cheaper box mover sites, for the same product, either, because the replacements, if they fail are time consuming to sort out. My trade source will give me a fast turn around.
These failures are not usually costed into the overall quote by the public. They have the luxury of spending two hours trawling to save sometimes pennies. They also forget next day delivery costs for when they want a quick fix.. Like yesterday.

I will say that when I was employed I didn't have a clue what it was like to be self employed! Chalk and cheese.
It is not a simple thing like component prices that's for sure.

 

[Best]

"You also wouldn’t like if he asked you exactly what your wage was"

I am so going to ask what their salary is when I am asked my day rate!

Something I have decided to say to anyone who has a fairly well paid job who is demanding a cheap rate of me, is to say I will do the work for half the wage that they earn, plus my expenses.
Rude perhaps, but might make them consider how inconsiderate they are.

 

[Jerry]

Something I have decided to say to anyone who has a fairly well paid job who is demanding a cheap rate of me, is to say I will do the work for half the wage that they earn, plus my expenses.
Rude perhaps, but might make them consider how inconsiderate they are.

Not sure I have the balls for that.....

 

[Riley]

Not sure I have the balls for that...

Try it it’s liberating

 

[Best]

Not sure I have the balls for that...

I never used to be assertive, but should have been. Makes people often respect you and hopefully consider your viewpoint.
Say it with a smile.
If you are not desperate for that job, then tell it how it is.

 

[Harvest Fields]

You’re not Rob Foster?? So who are you??

He still hasn’t replied to this comment.

 

[rpm]

He still hasn’t replied to this comment.

He is still thinking about who he really is!

 

[Welder]

I never used to be assertive, but should have been. Makes people often respect you and hopefully consider your viewpoint.
Say it with a smile.
If you are not desperate for that job, then tell it how it is.

At the end of the day, most of us are professionals. Unfortunately we rarely act as such. To begin to alter public perceptions of us we need to act as such and, in this instance, it means being assertive. As already mentioned, it can be done so that it reinforces that professionalism. Personally, I do not grin when faced with those questions as I believe it demeans my reply. My typical reply is, "As a fellow professional you fully understand the value of hard earned experience and the peace of mind that delivers. If you would like a cheap job I'm sure you will be well served but I'm afraid I dont not lower my standards." Then you SHUT UP. With an impassive face you wait for THEM to speak. When they do it will be to say sorry or to say goodbye. Either means you win...

 

[Best]

At the end of the day, most of us are professionals. Unfortunately we rarely act as such. To begin to alter public perceptions of us we need to act as such and, in this instance, it means being assertive. As already mentioned, it can be done so that it reinforces that professionalism. Personally, I do not grin when faced with those questions as I believe it demeans my reply. My typical reply is, "As a fellow professional you fully understand the value of hard earned experience and the peace of mind that delivers. If you would like a cheap job I'm sure you will be well served but I'm afraid I dont not lower my standards." Then you SHUT UP. With an impassive face you wait for THEM to speak. When they do it will be to say sorry or to say goodbye. Either means you win...

You are probably correct to say not to smile when giving a response to such customers, but sometimes smiling makes our comment to the customer appear less rude.
Bit like adding a Smilie to show the tone of our posts on here

 

[Rob Foster]

You are probably correct to say not to smile when giving a response to such customers, but sometimes smiling makes our comment to the customer appear less rude.
Bit like adding a Smilie to show the tone of our posts on here

I was taught transactional analysis years ago...its quite a good tool with customers positive and negative.
Rob Foster aka centralheatking

 

[JVTrades]

It is always a bit annoying when a customer asks for a detailed price breakdown. It usually means that they want to compare the prices on line but fail to understand that we’re in business and don’t spend time organising, procuring and taking responsibility for products free of charge. Like any business products are marked up otherwise we’re spending time working and taking risk for free.

That said, I’m up front about that and ask customers if they want to purchase those products themselves and assume the risk.

These same customers wouldn’t ask Mr Sainsbury’s how much he pays for a tin of beans and accept this business model but strangely expect that they should have our trade discount and assume no risk themselves.