18 months ago I did some tiling work to a shower enclosure which has now developed a leak from the built in shower that I didn't fit or touch. The leak is in the stud wall and can only be seen dripping when taps are used/toilets flushed which I can only assume is due to the pressure drop and a worn spindle in the shower.
Customers are on my side and agree I didn't touch any plumbing in the shower and that it wasn't leaking while I was doing the work, but are wanting to put it through their home insurance. Their loss adjuster hinted they want to claim off my insurance but how can I be held responsable for wear and tear on an existing shower I tiled round 18 months ago when everything was bone dry when I finished.
I was there tonight and spoke to their home insurance guy and he told me not to touch or cap off the pipes to the shower even though the floor was soaked underneath.
Do I have anything to worry about?, I've never had to use my insurance.
Any tips on what to say or what not to say?
Customers are on my side and agree I didn't touch any plumbing in the shower and that it wasn't leaking while I was doing the work, but are wanting to put it through their home insurance. Their loss adjuster hinted they want to claim off my insurance but how can I be held responsable for wear and tear on an existing shower I tiled round 18 months ago when everything was bone dry when I finished.
I was there tonight and spoke to their home insurance guy and he told me not to touch or cap off the pipes to the shower even though the floor was soaked underneath.
Do I have anything to worry about?, I've never had to use my insurance.
Any tips on what to say or what not to say?