I'd assume insufficient pressure in the expansion vessel and would want to verify. Should be much the same as (some say slightly above) the pressure of your primary water circuit. BUT to check you need the primary water circuit to be void of pressure. I would hope the installer checked, with an accurate tyre pressure gauge or similar device, that the vessel was pre-charged to 1.2 bar (if that's your primary water pressure when dead cold) when he installed it. Did he, or did he just assume the pre-charge was correct?