Private Work

[newcastle phill]

Some of the time ive had people asking if i do free callout they get you there and then you never hear from them again.
Now i sort of interogate them when they call to clarify that if i can fix it whether its there or then or next day etc if they want will it doing. I press them.
I make it clear there will be a charge but the repair reduced once complete.


I had a run of pi$$ takers who milked my knowledge and wasted my diesel on the 'free callout but err ill think about it' diy'ers.
Now id rather be sat on my harris playing with my phone than doing free callouts on a whim.

 

[quality]

i put a post on here a few years back when I went to look at a boiler (on my way home) which I could see was obliviously a diy install. long story short I said it needed a PCB which it didn't as it was the APS. He insisted that he would get the part then would call me to fit it. 2 days later the cheeky swine called and said that he had fitted the new PCB and the boiler was the same to which I replied it will be because its not the PCB. Ive spent so many ££££ on a new PCB for nothing he shouted down the phone I replied yes hes then told me I was a C**T I replied calmly no C**T your the C**T I still remember it vividly lol

 

[jaydebruyne]

So just an update and some feedback if poss..

The works intended are:

Cut out section of floorboards and replace twin shower pump

Resealed bath silicone seal

Fit new cartridges to wall mounted basin tap

Regrout tiles in shower/bath area

Including parts and labour I'm quoting £688.80.

Is that reasonable? Am I undercharging?

I've worked out maybe 4 hours work & £60 an hour, parts at £448 (inc my markup).

???

 

[rpm]

You can do that in 4hrs? Does that include removing the old grout?

 

[jaydebruyne]

You can do that in 4hrs? Does that include removing the old grout?

If all goes to plan.. Possibly may take longer but the basin taps and reseal won't take long, the pump may be a bit of a bugger and the grout removal with a multi tool won't take that long.. Maybe 4-6 hours depending on how it goes.

 

[rpm]

So you could already be 2hrs down then. Not nit picking but know my jobs always take longer than my estimate mate.

 

[jaydebruyne]

So you could already be 2hrs down then. Not nit picking but know my jobs always take longer than my estimate mate.

Yeah very true... She's had a quote from another firm for just the pump and taps at £800.. Maybe I'll quote for 6 hours..

I need to get some confidence lol

 

[Atouchofgas]

Always over estimate, then if you do it quicker you can reduce the price and the cust will think your great

 

[rpm]

Always over estimate, then if you do it quicker you can reduce the price and the cust will think your great

Agree ^
Man I can spend ages "tidying up" as long the customers not watching. lol

 

[jaydebruyne]

Agree ^
Man I can spend ages "tidying up" as long the customers not watching. lol

Haha I hear ya!!!

 

[jaydebruyne]

Does anyone have a t&c template I can borrow???

 

[jaydebruyne]

When quoting, do you put individual prices for parts and a separate line for labour costs?

 

[rpm]

When quoting, do you put individual prices for parts and a separate line for labour costs?

NO.

 

[jaydebruyne]

NO.

Lol what do I put then? Just a lump sum of total cost?

 

[Leo21]

NO.

Definitively . NO! Never ever ever.

 

[Leo21]

Definitively . NO! Never ever ever.

To supply and fit blah blah blah blah, ant test blah blah blah.

Total due £1 million dollars. Inc vat.

 

[jaydebruyne]

To supply and fit blah blah blah blah, ant test blah blah blah.

Total due £1 million dollars. Inc vat.

I'm not VAT registered so I'll leave the "inc vat" bit out... No?

 

[Leo21]

I'm not VAT registered so I'll leave the "inc vat" bit out... No?

Nor am I, but it saves questions.

 

[rpm]

Heavy fine claiming vat if your not.

 

[Leo21]

Heavy fine claiming vat if your not.

I'm not claiming vat, just stating it includes it. I'm not Lying, it's on the materials already.

 

[jaydebruyne]

Also, I've heard some people ask for part payment covering the parts when you turn up to do the job, is this normal?

 

[Leo21]

Also, I've heard some people ask for part payment covering the parts when you turn up to do the job, is this normal?

For some yes, if I pm not sure about them I do.

 

[rpm]

I'm not claiming vat, just stating it includes it. I'm not Lying, it's on the materials already.

Didn`t mean to say anything different Leo, was just saying that`s all.

 

[jaydebruyne]

Didn`t mean to say anything different Leo, was just saying that`s all.

I'm leaving the vat bit out.. Last thing I need is HMRC on my case