Sponsored thread- what pump will be on the back of the van in 2014

[Ray Stafford]

Is that the 'I don't really want to answer that question' response or am I missing something?

What - "stick to the knitting" ?

No, it just means "concentrate on what you already know how to do".

Its my standard response when someone suggests we should get into spares, or electrical wholesaling or any other kind of diversification. They look like the same business, but they're not, and we lack the expertise to compete effectively on someone else's turf.

 

[SimonG]

Grundfoss 25 60 from hwos. Its supposed to go in one of the oil combis. Cant remember the price but two on the van at the mo.

 

[Killy Bing]

My thinking ray was with the nozzles would probably fit nicely into your website.

i fully understand that you need someone who knows what they are talking about when it comes to stocking spares though!

 

[SimonG]

What - "stick to the knitting" ?

No, it just means "concentrate on what you already know how to do".

Its my standard response when someone suggests we should get into spares, or electrical wholesaling or any other kind of diversification. They look like the same business, but they're not, and we lack the expertise to compete effectively on someone else's turf.

The old jack of all trades and master of none i suppoee is the same stick to the knitting.

 

[Ray Stafford]

The old jack of all trades and master of none i suppoee is the same stick to the knitting.

Yep. Other side of the same coin.

 

[Ray Stafford]

ray, I've heard that lowera are a bit of a handful when it comes to support etc? Would you agree?

Don't really have enough experience to comment yet.

We have only had 5 Lowara pumps returned under warranty - 4 of them the lighter duty model, and mostly with complaints of a whining noise. All credited no problem.

IIRC, Redsaw had a problem with his freebie, and the National Sales Manager for Lowara was pretty attentive, but I think Redsaw eventually concluded it was idiot customer syndrome.

 

[Nostrum]

How many units have you sold to put it into perspective?

 

[Ray Stafford]

How many units have you sold to put it into perspective?

Only a couple of hundred, so a return rate of about 2.5%. Or to be more accurate, about 4% on the 4m head version and 1% on the 6m head model, although I would not want to rely on stats drawn from such a small dataset.

This compares to 0.5% return rate on the old Grundfos 15/50 and 15/60. However, when a product has been in production for over 30 years, you do expect them to have ironed out any possible manufacting issues. Return rates usually drop over the first few years of a product lifecycle, until it reaches the level when it is no longer economic for the manufacturer to invest further in quality gains, because diminishing returns has set in.

 

[Mike Jackson]

I've been using lowwaaarraaa for a while now. Had one failure which the merchant swapped over for me. I went off Gruntfuss when the bumped the price of the standard pumps up to make the A rated more competitive.

 

[southcoastboile]

I buy pumps (among other things) from here
- Antares - For Water and Fire -

I've got to keep the margins up too.

Tanzania u r a legend! Been trying to find this company for ages. My old boss used to buy from them years ago. Thought they had gone bust!

 

[TBServices]

Need to register. Can't view the site properly on my phone though.

Do you buy their pumps Tamz? Any good?

 

[julesverne]

nice prices great web site

 

[zeebeedee]

Circulating pumps are terrible see my post today, took me 20 mins to fix the connector for the wires
, garbage

 

[northcarr]

I have come across those cheap pumps a few time absolute tat one only lasted for 8 months ffs customer thought that was expensive should have seen her face when I told her how much a grundfoss was lol.

 

[TBServices]

I have come across those cheap pumps a few time absolute tat one only lasted for 8 months ffs customer thought that was expensive should have seen her face when I told her how much a grundfoss was lol.

Which pumps are you referring to dude?

 

[REDSAW]

Don't really have enough experience to comment yet.

We have only had 5 Lowara pumps returned under warranty - 4 of them the lighter duty model, and mostly with complaints of a whining noise. All credited no problem.

IIRC, Redsaw had a problem with his freebie, and the National Sales Manager for Lowara was pretty attentive, but I think Redsaw eventually concluded it was idiot customer syndrome.

yup!, cant fault that.
they offered to send the regional rep to the customers house to check and rectify any problems on my behalf. i told the customer who was complaining that she could hear the water movement after telling her she would, as her old pump had stopped working!!ffs!!
funily enough, i have not heard anything from her after declining the company visit that was weeks ago???lol

ps, i am leaning towards the cheapest on the market pump as a standard or leading brand if customer asks. i see it as a monoply thing to charge premium rates from the 'a' rated manu's at the moment and its not on imo!
a pump should never cost more than £85 inc for a 15/50!!

 

[northcarr]

Which pumps are you referring to dude?

The ones that are the same colour as the grundfoss I think a lot of builders mercy are stocking them.