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  • Thread starter Ray Stafford
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Ive the same problem with end feed elbows as the water meters.
 
Hi Ray, I'm having the same problem with chemicals and water treatment section. I'm on my ipad, every time I click on it it logs me out, when I click log in it does it automatically without entering details, but kicks me back to the bathroom section. I click on water treatment and it kicks me out again.

Just spent 45 minutes trying to buy a bottle of F1. :wheelchair:

But seriously, from what I've seen it looks really good and the prices are good.

I registered using gas safe. Can you only register once per gas safe details? It wouldn't be hard to get a postcode and G.S number if you were a ****tard wanting trade prices.
 
Kitchen sinks are the same.

Very good site, easy to find stuff and not cluttered. Other sites ive used are a pain e.g. plumb center
 
Hi Ray, I'm having the same problem with chemicals and water treatment section. I'm on my ipad, every time I click on it it logs me out, when I click log in it does it automatically without entering details, but kicks me back to the bathroom section. I click on water treatment and it kicks me out again.
Just spent 45 minutes trying to buy a bottle of F1. :wheelchair:

But seriously, from what I've seen it looks really good and the prices are good.

It looks like we have a problem with the logging in and out thing - I will take that back to the developers tomorrow. That the beauty of doing stuff on the forum - we can sort these things out before the whole world gets at it.

I registered using gas safe. Can you only register once per gas safe details? It wouldn't be hard to get a postcode and G.S number if you were a ****tard wanting trade prices.

This is something that we have considered - a determined retail customer getting someone's gas safe details and using them to spoof the system. The honest truth is that it would work, but there are a few barriers.

Firstly, they would have to know that we exist. We intend to spend exactly nothing on SEO, and have no intention of climbing up the google rankings.
Secondly, they would really have to make an effort. People won't normally wait 4 secs for a page to load, never mind actually working at something like this
Thirdly - although we would be ****ed off, its not the end of the world. We know that lots of our customers leave our pricelist on jobs, and sometimes even give them to custards and tell them to come here (that never ends well).

Finally, if they do actually succeed in buying something, then its christmas for the gas safe engineer. As a security measure, first orders can only go to the account address, unless Ian or I override it personally.

And they couldn't phone up and admit what they had done, could they. Claiming to be gas-safe registered when you aren't is a criminal offence... :)
 
ray there are two pan connector sections in soil, waste, traps and overflow
 
Awesome!! Thanks Ray, this is going to be very handy. All registered and ready to browse
 
I'm going to go and have a play but expect a poor review on NI delivery policy.......

It does say in the delivery section that they will deliver anywhere in the world.............for a price :)
 
It does say in the delivery section that they will deliver anywhere in the world.............for a price :)

And we do. We have a regular in the Falklands for example. But it isn't FOC over £100 or a tenner for smaller orders....
 
Ray, could you use the engineers ID number info?

I think the name, postcode and company number are easily obtainable off the webiste, but engineers numbers not listed. You can search for them specifically but unless you do this the ID number is never displayed.

just a thought if you wanted to be ultra safe, I'm happy for people to deliver free stuff to my house in exchange for my details.
 
Ray, could you use the engineers ID number info?

I think the name, postcode and company number are easily obtainable off the webiste, but engineers numbers not listed. You can search for them specifically but unless you do this the ID number is never displayed.

just a thought if you wanted to be ultra safe, I'm happy for people to deliver free stuff to my house in exchange for my details.

GasSafe will only release to us information which is otherwise publicly available, as part of their privacy policy and duty of care to you, so I don't think so.

But I will ask. Most of that work was done between our developer and the IT people at Capita (who run GasSafe). That was neither quick, nor cheap!
 
OK, I am off home, so there will be a delay in service while I am driving from Fareham to Portsmouth, saying hi to Mrs S, getting something to eat, and removing the cork from a bottle of plonk.

See you later.

:)
 
And maybe by the time I get home, someone will have actually bought something! :)

A random prize of doubtful value to the first five orders received. :)
 
I wonder what all Ray's trade counter staff think of this little bit of modern wizardry !!!!

BTW nothing in the E/F drain off page in fittings.
 
Can we clear our accounts on it?
will sign up when I'm on the iPad.

No, although account holders in good standing can charge stuff to their account. However, you have to change your password first, and even then - expect to get a phone call from us to verify its really you for the first couple of times you use it.

Just on another note - at the moment, the click and collect only offers Fareham as a collect address.

We still have some staff training to do in the other branches, and I don't want to waste time on training materials until we have got all the wrinkles out.
 
As Maidstone is a major branch, get it done quick ray ray ;)
I'm sure Ollie will be up for it !!
 
Hi Ray

the system doesn't seem to have like my gas safe details. They are definitely right but it's saying they require manual verification.

The he screens I've seen look very pro though.

Cheers

matt
 
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