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Discuss Two pumps connected in parallel runs continuously in the UK Plumbers Forums area at Plumbers Forums

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Hello everyone, I'm a Plumber/ pump man from the Philippines. I need advice regarding pump problem. I dont know if this the right forum, but here it is. Two pumps connected in parallel runs continuously. What puzzled me is that whenever I partially closed main discharge valve or any of the discharge valve of both pump the pressure drops. Now this my first encounter with such a pump. Please refer to attached files. Is it perhaps a variable speed/ discharge pump that reacts to the pressure transmitter installed at the discharge. Pump is servicing a four story building. pressure is 70 psi drops to 50 to 60 whenever I partially close any discharge valve. Looking forward to your advice.
 

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Re your corrected statement... just to be quite clear again, you are stating that opening valve 1 results in reduced pressure and shutting the main discharge results in reduced pressure??

Yes, this is correct

Check with your clamp ampmeter if the No1 pump is drawing power, if so, check direction of rotation which, if reversed will still pump but at much reduced head (~50%) and flow rate. It then only requires two phase change to get correct rotation.
If you havn't got your ampmeter carry out the (pump 1) closed valve test and see if pump stops.

I will go back with my ampmeter and check power draw. direction of rotation and fully close valve 1 test and also the main valve partially close test.
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That control box has 2 Variable Speed Drives in it.
1 is the Schneider at the top, showing 60 which could mean it's being driven at full speed, 60hz (the frequency in the Phillipines) or may just be showing the incoming frequency, it depends which parameter the display is set to show.
The other is the Grundfos.
Whether they were the same and 1 has been replaced I don't know.
They control speed from pressure and can do Duty / Standby changeover, depending how they are set up.

The Grundfos at the bottom is in fault, O. P,, Over pressure.
This may need resetting, depending whether the parameters are set to turn of the pump in fault or leave it running.
As there is only 1 pressure sensor, only 1 VSD can have a Pressure input.
However they will most likely be linked so when 1 fails the other takes over

I've found links to the manuals to both VSD

To check if either or both pumps are running you should be able to see the Fan on the top end of the motor running.
If one pump is not being powered but is being driven by the flow from the other pump passing through the NRV, then it will be running slower.

The 2 switches at the top will be to bypass the VSDs if they fail.
Can you please post links of the manuals. for both VSD's.
My guts tells me that pump 1 is running slower.
what does SP and PV stands for?
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How do I switch off pump 1 or pump 2. In case I need to?
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Thanks for staying with me guys. I've confidence now I can solve this, I mean we can :)
 
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I will go back with my ampmeter and check power draw. direction of rotation and fully close valve 1 test and also the main valve partially close test.
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Can you please post links of the manuals. for both VSD's.
My guts tells me that pump 1 is running slower.
what does SP and PV stands for?
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How do I switch off pump 1 or pump 2. In case I need to?
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Thanks for staying with me guys. I've confidence now I can solve this, I mean we can :)
Its certainly very interesting , SP probably stands for Set point and PV for Process value, I would be doubtful if the controllers were designed to maintain a given variable speed, generally the SP would be a desired manifold pressure ( or in the case of a very tall building may have the pressure transducer located near the top) and the variable speed controller would then modulate the variable speed output to maintain this constant pressure which would possibly be ~ 50 psi.
I had a lot of experience with a mixture of fixed speed combined with VSD on cooling tower circulating pumps and I can definitely say that if the VSD, for whatever reason, ramped down so much that its head was much lower than the fixed speed pump then the NRV would shut to stop reverse flow through the pump, so obviously if the NRV on your pump 1 is defective and the pump is running at a much lower speed then its quite possible to get reverse flow through that pump. Its also possible, however unlikely, that this pump is running at full speed in the wrong direction which will give a much reduced head to give this reverse flow. Your tests on this pump will solve that mystery easily enough.
The big mystery for me is as to why the manifold pressure reduces when the main discharge valve is throttled in but again you are going to carry out a confirmation test on this.
 
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Not sure what you mean by the above but one other thing Julian could check is to shut valve 1 fully and see if the motor stops turning after a minute or so as it may not be switched on and is just turning in reverse because of a defective NRV.

Any ideas on why 50 hz motors are coupled to 3600 RPM pumps as 50 hz motors should not be fitted in countries that have a 60 hz electrical supply, if this is the case.?
1440 ish at nominal voltage
 
Its certainly very interesting , SP probably stands for Set point and PV for Process value, I would be doubtful if the controllers were designed to maintain a given variable speed, generally the SP would be a desired manifold pressure ( or in the case of a very tall building may have the pressure transducer located near the top) and the variable speed controller would then modulate the variable speed output to maintain this constant pressure which would possibly be ~ 50 psi.
I had a lot of experience with a mixture of fixed speed combined with VSD on cooling tower circulating pumps and I can definitely say that if the VSD, for whatever reason, ramped down so much that its head was much lower than the fixed speed pump then the NRV would shut to stop reverse flow through the pump, so obviously if the NRV on your pump 1 is defective and the pump is running at a much lower speed then its quite possible to get reverse flow through that pump. Its also possible, however unlikely, that this pump is running at full speed in the wrong direction which will give a much reduced head to give this reverse flow. Your tests on this pump will solve that mystery easily enough.
The big mystery for me is as to why the manifold pressure reduces when the main discharge valve is throttled in but again you are going to carry out a confirmation test on this.
"The big mystery for me is as to why the manifold pressure reduces when the main discharge valve is throttled in but again you are going to carry out a confirmation test on this."

this is the thing that make me doubt if I lose my head momentarily:)
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Manual for the drive Labelled Grundfos, I suspect Grundfos had these rebadged with their name;

Manual for Schneider drive;
Thanks snow, I downloaded it for learning.
 
It`s certainly more interesting than the average plumbing post Julian.
I'm glad that you find this interesting. And when we get to solve this... I sincerely wish I can buy you all some beer/whisky... for a lil celebration :):).
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I have little knowledge with motors, so I'd like to throw this question out there. If a 50hz motor run on 60 hz, is it going to run at 20% more speed than its designed to run at.
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Ok, so we, me and my son, did the test. Pressure at 70 psi to start with. first test was the direction of rotation test. I did a simple poke test with a twist tie at the back of the motor. The twist tie bent to the direction of rotation when it hits the fan blade. we did the test at least 3 times for each pump and found out that pumps are running in opposite directions. Second test. Valve 1 full close test. Pump 1 stop spinning as soon as valve is full close. pressure is around 85psi. Did the test 2 more times. each time the pump stop turning as soon as the valve is fully closed. But it takes time for pressure to go down to 70 even when valve 1 is already full open. I Cancelled the ampere test as motor 1 is clearly not operating. So we have already the "broken NRV 1" confirmed. Proceeded to main valve fully closed test. pressure at 70 psi. pressure does not change but motor 1 appeared to be running faster. closed valve 1 slowly pressure increase to around 80. repeat the same test and got same result. All throughout did not hear the motor changing speed.
Motor 1 nameplate says 60hz and is connected to dunfoss VSD. Motor 2 nameplate says 50hz and is connected to schnieder VSD. Pump 1 appear to have previous leaking as there is dry mud all over. see photo.
So yeah I've lost my mind for a moment on the main valve test. Maybe because I was alone and have to go up and down the ladder to close the valve little by little and look at the pressure gauge. by chance the pressure drops courtesy of valve one, at the precise moment when main valve is almost closed. Yes it took time for pressure to drop after opening the valve 1. Its because the pump has to gain momentum going to the opposite direction.
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MY course of action plan. First is to study the manuals of VSD's. Get a new NRV and replace NRV1. Test pump one if ok. If ok put it as the lead drive and reprogram the whole thing to operate at constant pressure. If pump one is broken but motor is ok, interchanged pumps and motors and put 60hz motor and good pump in service. Overhaul broken pump and attached to 50 hz motor as backup.
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Re pump 1 leakage, that will be the mechanical seal in the top housing, the top of it can be seen if you remove the coupling guard but the bad news is it is a complete strip down of the pump to replace it. Could this be the reason pump 1 has been taken out of operation? Unless you have experiance and the tool I wouldn`t recommend you attempt the rebuild tbh.
 
Re your query of 50hz vs 60hz, yes a 50 hz motor will run at 60 hz but not as efficiently and there are greater electrical losses as well apart from mechanical stresses on the windings due to the greater centrifugal force and if the pump is running at end of curve conditions (flat out) then the motor can trip out on o/load as the power required will be 1.7 times higher, ((60/50)^3)). Motors can be designed for 50/60 hz operation, don't know if the Grundfos one installed is of this type but it certainly has the power, 3KW. I can,t find the pump curve for the (60 hz) installed pumps but the above curve (post #34) shows that the maximum required power at 50 hz is ~ 1.56 kw so it would still be ok at 60 hz as it would be drawing 2.7 kw ((1.56*(60/50)^3) so maybe these motors are designed for dual frequencies. I wouldn't bother changing it withourt at least contacting Grundfos for advice. I reckon that based on that 8.8 m3/hr and assuming running the VSD to maintain a constant pressure of 50 psi (3.5 bar) that the savings would be ~ 0.6 kwh/hr, 14.4 kwh/day or 5256 kwh/annum.
I estimate that at 80 psi the 60 hz pump is supplying 8.8 m3/hr with a motor load of 2 kw.
No comment needed on your tests as everything is adding up now.
You could do a quick test on the gland to confirm the leak by shutting the suction valve and cracking open the discharge valve which will put full system pressure on it.

I would be grateful if someone can post a link to the 60 hz pump as shown in the label photo as I can't locate it on the Grundfos site.
 
I would be grateful if someone can post a link to the 60 hz pump as shown in the label photo as I can't locate it on the Grundfos site.

If logged in on Grundfos you need to change the Location to the Phillipines to get 60hz info;

60hz, shaft speed, output etc matches, but the product number doesn't;

 
Re pump 1 leakage, that will be the mechanical seal in the top housing, the top of it can be seen if you remove the coupling guard but the bad news is it is a complete strip down of the pump to replace it. Could this be the reason pump 1 has been taken out of operation? Unless you have experiance and the tool I wouldn`t recommend you attempt the rebuild tbh.
I do have countless experience overhauling pumps, but not of this kind, almost all of them different from each. Thanks for the suggestion. I will think about it. Basically it all depends on the price, if the owners will agree. New vs rebuild cost.
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I have read the manuals for the VSD's you provided. Is Rhymebus same as grundfos? also I cant find the programming manual. Its only for installation.
 
Re your query of 50hz vs 60hz, yes a 50 hz motor will run at 60 hz but not as efficiently and there are greater electrical losses as well apart from mechanical stresses on the windings due to the greater centrifugal force and if the pump is running at end of curve conditions (flat out) then the motor can trip out on o/load as the power required will be 1.7 times higher, ((60/50)^3)). Motors can be designed for 50/60 hz operation, don't know if the Grundfos one installed is of this type but it certainly has the power, 3KW. I can,t find the pump curve for the (60 hz) installed pumps but the above curve (post #34) shows that the maximum required power at 50 hz is ~ 1.56 kw so it would still be ok at 60 hz as it would be drawing 2.7 kw ((1.56*(60/50)^3) so maybe these motors are designed for dual frequencies. I wouldn't bother changing it withourt at least contacting Grundfos for advice. I reckon that based on that 8.8 m3/hr and assuming running the VSD to maintain a constant pressure of 50 psi (3.5 bar) that the savings would be ~ 0.6 kwh/hr, 14.4 kwh/day or 5256 kwh/annum.
I estimate that at 80 psi the 60 hz pump is supplying 8.8 m3/hr with a motor load of 2 kw.
No comment needed on your tests as everything is adding up now.
You could do a quick test on the gland to confirm the leak by shutting the suction valve and cracking open the discharge valve which will put full system pressure on it.

I would be grateful if someone can post a link to the 60 hz pump as shown in the label photo as I can't locate it on the Grundfos site.
If the motor is designed to run at 50/60 hz, would not it be indicated on the label. I see only 50hz there and not 60/50hz. and the other one 60hz.
Thanks for the computations. I am wondering though, this is a water supply system for tap, for hotel guest use, How is it suppose to enable power savings if it keeps on running even if no one is using the tap. Is not the on/ off system with a big pressure tank and pressure regulators on each floor, more suitable for the purpose.
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"You could do a quick test on the gland to confirm the leak by shutting the suction valve and cracking open the discharge valve which will put full system pressure on it".

Good suggestion this I will do. I am also planning to do a quick test on the motor via emergency switch, what do you think?
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But before I take out pump one I want to reduce the speed of pump 2, as I can sense an increase in vibration and hear what seems water hammering, every time I close fully valve 1. So I leave it crack open to ease pressure a bit. I am thinking I can do speed modulation by adjusting VSD2 frequency. that is why its important that I learn first to program this thing.
 
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If the motor is designed to run at 50/60 hz, would not it be indicated on the label. I see only 50hz there and not 60/50hz. and the other one 60hz.

Yes it should be so most likely isn't suitable for 60hz.

Thanks for the computations. I am wondering though, this is a water supply system for tap, for hotel guest use, How is it suppose to enable power savings if it keeps on running even if no one is using the tap.

The pressure sensor / transducer in the pipework should detect the pressure and signal the VSD to reduce speed or shut down.
Either the sensor isn't working, the VSD isn't working or the settings have been changed so it only runs at full speed.

But before I take out pump one I want to reduce the speed of pump 2, as I can sense an increase in vibration and hear what seems water hammering, every time I close fully valve 1. So I leave it crack open to ease pressure a bit. I am thinking I can do speed modulation by adjusting VSD2 frequency. that is why its important that I learn first to program this thing.

See above, it may be the sensor has failed and the VSD is manually set to full speed or it's set to full speed anyway.

If so you should be able to reduce the speed setting on the VSD.

I suspect this boost system has had several faults which have accumulated over the years with various people attempting to fix and have failed, most likely through lack of knowledge.

You need to be prepared to cap the open ends of the pipes from the pump you are removing , it's quite likely the valves will pass some water when closed.
Or if you can't reduce the other pump speed you may be able to pipe some of the flow to a drain to reduce the pressure temporarilly through the removed pump valves.
 
Yes its strange alright to have a 50 hz motor and as well as that it can run on low voltages between 220 to 240 and high voltages of 380 to 415. I would certainly ask Grundfos if this was installed by mistake as it doesn't make much sense. Can you post a photo of the 60 hz motor nameplate.

I have put together a simple spreadsheet of the VSD which shows the effect of changing the speed which you can input yourself, you may find it interesting.
 

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Yes its strange alright to have a 50 hz motor and as well as that it can run on low voltages between 220 to 240 and high voltages of 380 to 415. I would certainly ask Grundfos if this was installed by mistake as it doesn't make much sense. Can you post a photo of the 60 hz motor nameplate.

I have put together a simple spreadsheet of the VSD which shows the effect of changing the speed which you can input yourself, you may find it interesting.
Wow, interesting indeed, I am getting a total hands on education, another proof that formal education needs total overhaul. Our children need not waste too much time in school studying mostly nonsense.
Ok back to topic :)
First I wanna make sure that you did not mixed up constant pump speed and variable pump speed. Looking at the spreadsheet, briefly ( I need to go to work) I got the hunch that I should set the system at desired speed, corresponding to the building height, and then put it on "on/ off mode" so that it stops when no one is using the tap and ran on that sweet spot rpm whenever it does needs to ran.
 
Wow, interesting indeed, I am getting a total hands on education, another proof that formal education needs total overhaul. Our children need not waste too much time in school studying mostly nonsense.
Ok back to topic :)
First I wanna make sure that you did not mixed up constant pump speed and variable pump speed. Looking at the spreadsheet, briefly ( I need to go to work) I got the hunch that I should set the system at desired speed, corresponding to the building height, and then put it on "on/ off mode" so that it stops when no one is using the tap and ran on that sweet spot rpm whenever it does needs to ran.

No, I didn,t mix up the two, my spreadsheet (and graph) is dynamic and changes as long as you replicate (by inputting the speed) that the VSD will need to output at the CHANGING flow requirements for any given setpoint (SP) head.
If you set the VSD speed to give you just the desired static head (height) then the top floor will have zero flow, if the building height is say 40 ft or 17 psi you must then add on the required pressure required by the resident say 30 psi so the pump head must be 47 psi, say 50, so the top floor resident will have 30 psi available at his taps/shower and the bottom floor resident will have 50 psi available, pipe friction losses must also be taken into account so IMO the correct way to run this set up is to run on pressure setpoint and maybe also use some logic to start/stop the VSD when demand is zero but VSD is primarily designed for a constant varying demand. however, yes, you can pick and set a sweet point speed based on the "average" flow demand and start/stop the pump using the pressure transducer or simply installing a pressure switch, all very very interesting.
I have also modified the spreadsheet to give a little more info, it graphically now shows the pump+motor efficiencies, just use the flow (x axis) as the reference, the efficiency will be directly above it, on the red trend.
 

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No, I didn,t mix up the two, my spreadsheet (and graph) is dynamic and changes as long as you replicate (by inputting the speed) that the VSD will need to output at the CHANGING flow requirements for any given setpoint (SP) head.
If you set the VSD speed to give you just the desired static head (height) then the top floor will have zero flow, if the building height is say 40 ft or 17 psi you must then add on the required pressure required by the resident say 30 psi so the pump head must be 47 psi, say 50, so the top floor resident will have 30 psi available at his taps/shower and the bottom floor resident will have 50 psi available, pipe friction losses must also be taken into account so IMO the correct way to run this set up is to run on pressure set point and maybe also use some logic to start/stop the VSD when demand is zero but VSD is primarily designed for a constant varying demand. however, yes, you can pick and set a sweet point speed based on the "average" flow demand and start/stop the pump using the pressure transducer or simply installing a pressure switch, all very very interesting.
I have also modified the spreadsheet to give a little more info, it graphically now shows the pump+motor efficiencies, just use the flow (x axis) as the reference, the efficiency will be directly above it, on the red trend.
I think you are correct to run the system on pressure set point rather than speed set point, because of the wide varying demand. With this I think the VSD won't be intelligent enough to control or stop via pressure transducer, because it will be running on constant pressure. Unless minimum RPM can deliver a pressure higher than set cut out pressure. All in all I think it would be simpler for me to install a pressure switch in between pump and VSD. And install a bigger pressure tank to minimize start stop cycle. Or if I choose to go further I can also combine a flow switch. As long as water is flowing in the pipe, pump will continue running even if cut out pressure is already attained.
If I may ask how do you compute efficiency based on the given data.
 
There are probably tried and trusted ways of starting/stopping the VSD as there are tens of thousands of these systems about I would think and eventually we will find the answer.

Re efficiencies. Ref Grundfos link in post #66. If you click anywhere in the graph you will all the see the numbers that I inputted in the spreadsheet in columns B to F "under constant pump speed" I clicked on flowrates 0 to 15 ms/hr in 1 m3/hr increments to get all the actual pump conditions in these 16 flowrates.
I then did the calculations in the 16 column table under "variable pump speed" and you can see the formula's used in each of these columns, B to E, and are based on the pump affinity laws (well known) where head is proportional to speed squared, flow is proportional to speed and power is proportional to speed cubed. The efficiencies will remain the same in each row as all the other conditions even though changing will give the same efficiency for each equivalent row as in the full speed table and that's why there is no calculation done in column F.
 
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There are probably tried and trusted ways of starting/stopping the VSD as there are tens of thousands of these systems about I would think and eventually we will find the answer.

Re efficiencies. Ref Grundfos link in post #66. If you click anywhere in the graph you will all the see the numbers that I inputted in the spreadsheet in columns B to F "under constant pump speed" I clicked on flowrates 0 to 15 ms/hr in 1 m3/hr increments to get all the actual pump conditions in these 16 flowrates.
I then did the calculations in the 16 column table under "variable pump speed" and you can see the formula's used in each of these columns, B to E, and are based on the pump affinity laws (well known) where head is proportional to speed squared, flow is proportional to speed and power is proportional to speed cubed. The efficiencies will remain the same in each row as all the other conditions even though changing will give the same efficiency for each equivalent row as in the full speed table and that's why there is no calculation done in column F.
Tried the spreed sheet. this is fun I am gonna be late for work again hahaha. It certainly is magic to an unlearned person like me. How did you do it. Well anyway anything that you / I know is simple the opposite is true as well.
 
I was looking at the spreadsheet of grundfos 60hz and I notice how efficiency and flow rate increase/ decrease with just a slight change in pressure. I think I know already what to do.
I was there today tinkering with the VSD but before I did that I switch the emergency switch on so that pump runs continuously if I f*** up. Then suddenly the pump stopped. Luckily I had the presence of mind to push the run button. Is that supposed to do that? is not the emergency switch meant to bypass the VSD? I also flip the emergency switch for the standby to check if its running and nothing happened. So i wired it to bypass the VSD and when I switch on the motor run. Did the previous technician F*** up the installation or am I missing something?
 

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