Hi all,
I've just signed up since I've been having the exact same problem.
I live in the north of Portugal, not the UK though.
So I've had a Vaillant Plus combi boiler and the vSmart thermostat installed about a week ago.
This is on a 3 bedroom apartment with 6 radiators plus a smaller one in the bathroom.
The installer set the CH water temperature to 75ºC and with the vSmart disconnected the boiler works fine. All the radiators warm up and the apartment gets heated quickly.
The vSmart was not installed at the same time since it's not available in Portugal yet. Had to get it shipped from Spain. I did check that I had a netatmo weather station nearby and I've since confirmed the outside temperature is spot on. This also means that I'm left by myself to get it to work properly.
So after everything is connected (the app works fine) I would set the thermostat to 20ºC (outside temperature 12ºC, room temperature 18ºC) and the boiler would start. The flow temperature would get to ~43-44ºC and the boiler would enter anti-cycling constantly (FT would get as low as 35). Changing the boiler settings (eg max output) did not make a difference. At this temperature the radiators are not able to warm the house. Hot water works fine by the way.
So after reading many posts in several internet forums I was convinced it had to do with the weather compensation function. I had a look at the manual of the
vrc470f which is available in Portugal. On page 50 you have the heating curve diagram.
If the vSmart uses a similar formula, with a heating curve of 2.5 (default was 2.6) and an outside temperature of 12.5ºC the flow temperature should go up to 45ºC which is very close to what I get.
Unfortunately this is not enough the warm the apartment.
So I tried setting the heating curve to the max (5) and it got warm really fast
Now I've been reducing the setting (4.5 at the moment) to find the sweet spot. Perhaps if I had left it in auto it would have found the best setting after a week or so (?) but frankly it's cold and I don't want to wait for that long to see if it sorts it self out.
It seems the heating curve is best fit to really cold weather, well insulated homes (mine needs improvements for sure) and perhaps efficient radiators (low temperature? mine are 20 years old).
So my advice to others complaining from poor heating is to ramp up the heating curve then slowly get it down to find the best compromise.
regards,
Carlos