Winning 100% of work quoted for - am I too cheap?

[mickg1]

does he advertise for his work if so i would think he may be on the cheap side, ive never advertised and i havent really lost many jobs, when your recommended you can almost walk into a customers house with an air of arrogance (oh he's quoted 150 cheaper than me, well tell you what go around to your friends house an tell me what you think, theres a reason he pays 6k a year advertising love) obviously dont be arrogant or youll just be told to do one, but you get my drift

 

[Paulus]

I also win almost 100% of jobs. Customers have shown me other estimates from other plumbers and I am certainly not the cheapest. I do give good customer service telling them exactly what is involved, re-assuring them that I will keep dust etc to a minimum, help them choose bathroom suites. I never send estimates out in the post, I always visit the customer and go through it with them.

I have asked many customers why they chose me and they have all said that they feel they can trust me.

I was in sales many years ago and believe me, customer service and a confident manner go a long way to getting that job.

 

[Gray0689]

My Brother in law qualified about 18 months ago and has been working very hard. He is winning virtually all of the work he quotes for, the only ones he is not winning is due to him not being available quick enough.

I think he must be way too cheap. What do you think?

Your post just sounds very nosey to me
Let him run his own business

 

[mjt]

I get 100% of my quotes 60% of the time

 

[Keefy]

My Brother in law qualified about 18 months ago and has been working very hard. He is winning virtually all of the work he quotes for, the only ones he is not winning is due to him not being available quick enough.

I think he must be way too cheap. What do you think?

Topic title contradicts what you're saying. Is this about you or your 'brother-in-law'? Also, 'virtually all' does not translate to '100%' according to my scientific calculator.

What area of the country are you/him quoting jobs for? Maybe you're/he's the only plumber in the entire area?

 

[dancinplumba]

Pmsl keefy, thought I was bad (a pedant) but you are a star

 

[Keefy]

Pmsl keefy, thought I was bad (a pedant) but you are a star

My BS detection meter starts beeping when I see minor contradictions in what people say. I'm a naturally suspicious person, not that I think the OP is telling lies mind.

 

[dancinplumba]

You have the making of a northern croppie