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cistern

  1. A

    Toilet flusher keeps clipping out in the cistern

    What can I do to fix this? It continuously happens. C link clip gets stuck and has to be manually popped back out to flush toilet. I realise this is likely a basic issue but I have no idea and need a fix. Thank you.
  2. V

    Black slime in cistern

    My neighbour has a Siamp built in toilet cistern. He has a problem in that in the winter months he gets black slime building up in the cistern and coating the flush and inlet valves. He only has one toilet so no others to compare it with. Myself and his other neighbours with normal exposed...
  3. H

    Replacement valve (?) for Better Bathrooms wall mounted cistern

    Hi all. We have a 2013 Better Bathroom wall mounted cistern. The inlet valve (?) on the left side has been dripping and - we think - overfilling the cistern so it then leaks through a joint in the cistern. Picture of the valve unit is below. My question is whether there is any way to track...
  4. S

    Cistern bolt hole irregularly shaped - causing leaks

    Hi All I've had to replace my cistern bolts recently as they had become rusted and were starting to crumble and cause leaks. After replacing the bolts, I've been getting a consistent leak out of the right side bolt. I took the bolts off to check if I did anything wrong and it seems like the...
  5. P

    LEAKING NEW FLUIDMASTER 400 BOTTOM ENTRY FROM PLASTIC CISTERN NUT.

    Hi If anyone can give me any advise on how to stop a leak please ? I have just installed a new Fluidmaster 400 float valve bottom entry brass shank. It is now leaking with a drip from the bottom white plastic washer which fits onto the cistern. I made sure the rubber washer was put on cone end...
  6. G

    Grohe cistern, fix or replace?

    Onto my 2nd loo that’s currently turned off as it’s constantly flowing into the pan. Grohe concealed but with no flush plate. Flush panel removed. I attempted to pull out the flush valve to source a replacement but the stupid previous owner put the countertop on too low down and it won’t come...
  7. S

    Conceala cistern problems with inlet valve

    I have an issue with my concealed Ideal Standard Conceala cistern Just don't seem to be able to fix this - the problem is intermittently that the inlet valve will dribble, making a hissing noise. It's been doing this for a while and assumed it was because the syphon seal was leaking very...
  8. T

    Torbeck valve in Cistern is vibrating after filling...

    Please can someone suggest a fix for this: I recently fitted a boiling water tap which also meant fitting a whole-house pressure pump (house is all gravity fed as we have a well supply). Initially everything worked fine. Now, 6 months later the toilet has started vibrating, it's coming from...
  9. K

    Removing Cistern from Bowl.

    Hello. Trying to remove cistern from bowl, however, nuts are rusted and one in particular is difficult to get to due to other pipework. I have applied rust remover and lubricant. Any other advise greatly appreciated. Carried out a temporary repair to waste pipe leak, now requires a more...
  10. J

    WC cistern handle for the Visually impaired

    Hi all, I am wondering if anyone has come across this before. I am a plumber for a housing association, one of my jobs is to source a 2 x WC cistern handle for a tenant who's daughter is very visually impaired. The two close couple suites have paddle cistern handles but with them being chrome...
  11. @

    How to determine the right shape and size of a Wirquin Macdee Metro Rapid siphon for a specific cistern

    I am planning to get a new WC for the downstairs cloakroom in our house. We have two possible WCs in mind. Both have a cistern with a lever rather than a push button on the middle of the lid, which is what my wife and I prefer. I am concerned about the siphons supplied with the cisterns. I have...
  12. R

    Grohe cistern water level

    I've just installed a Grohe Rapid SL frame and cistern. The cistern water level sits too high. The instruction diagrams are awful. What exactly do I twist turn or pull to lower the water level?
  13. J

    Where to source this rectangular cistern dual push

    Can anyone help with the make/model or where to source this or an alternative cistern push.
  14. I

    How do I get the lid off this cistern?

    It looks like a standard 2 push button lid, but there are not slots for a flat head screw driver to go into the buttons to lift them up. It is a B&Q toilet I think (from previous owners ) so are there any specific tricks required to access the cistern on these units? Grateful for any help.
  15. V

    Cistern install

    Looking to rearrange the stud wall and the insulation in the wall in the picture below and install a cistern. Currently there's a plastic protective cover Infront of the insulation I was wondering if anyone had any tips on how deal with the cover and fix it up after I had done what I needed to...
  16. W

    Very old high level cistern refurb

    Anyone had much luck putting new parts into a cistern like this? Ideally want to take out all the old rusy gumph inside and put in new syphon, inlet and high level chain pack but not sure if it will fit/work. Customer wants to keep the old cistern and paint the outside when done. Thanks
  17. N

    Vantage concealed cistern, flush mounting clips broken.

    I’ve got a vantage concealed cistern that had an intermittent problem a couple of years ago whereby the flush wouldn’t shut off and it continuously overflowed into the bowl. As it was a new build I had the builder send a plumber round to resolve the issue. That worked until recently when it...
  18. N

    Water level in toilet cistern rising despite being set

    Hi. We have a B&Q toilet system (see attached picture) and have an issue where tge water level rises despite adjusting the screw rod. Example..... I set it at bedtime last night and the level filled to the line, then this morning it was flushed and when filling again it goes too high and stops...
  19. G

    Flomasta bottom entry fill valve with 5mm thick Poly Cistern

    Flomasta fill valve bottom entry with brass shank, v 1.1 Looks great but the instructions say the cistern thickness at the bottom mounting point must be min 8.5mm. Just a diagram - doesn't say why. My cistern is a concealed one made of polythene or something like it, and is only 5mm thick...
  20. S

    Shortest concealed cistern available?

    I am having a wall hung toilet installed in an upstairs bathroom. The toilet will be built into a wall which will be 780mm tall. There will be a 10mm thick piece of wood stuck on top to give a total height of 790mm. This built out wall will protrude 220mm from a brick party wall. I have found...
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