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Im WB accredited, and as far as Im concerned they are fine, providing the installation is correct, since the condensing boilers were more commonly used since 2005 our fist breakdown was a non ,amufacture fault and it was 6 years old, there was a glitch for a short while with the plastic manifolds, that was cured, other than that one, breakdowns for us are exceeding 6 years, and I dont think that is bad at all, and if it does break down, ring early and WB will be out same day, if not next day, same with parts... WB boilers are like having an old transit with a perkins engine.... you cant beat it for reliability and availability.
Yet I have changed several PCB's on the original Greenstar HE's, Jnr's and CDi, loads of gas valves on the Si and Jnr's quite a few diverter valves.