Am I a bad customer / job magnet

[SimonG]

Agree with Millsy, hardball, short and facts only. Mistakes happen, people get upset and the best way to deal with things is openly and honestly. Which sounds like Pete has done. Now is the time for getting your money and staying on the right side of gas safe.

 

[Leo21]

Gas safe can't say anything, you were kicked of the job before completion. You left it safe. Different story if you'd left running and commissioned, personally I think they'll have nothing to say. I'd be on hand for the inspection, regardless if the customer will let you I'm or not.,you can also plead your case while your there.

 

[P J F PLUMBING]

So shall I send a letter and the bill because this inspection is going to be a farce because they are removing my boiler strait after it !!

 

[Leo21]

So shall I send a letter and the bill because this inspection is going to be a farce because they are removing my boiler strait after it !!

Your choice, but I would. If you do end up in court to get your money I think you'll need to make it clear that you tried everything you could to finish/ rectify the job. You weren't allowed to finish it, the gas safe inspection may even be a good for your case. When they rule you've done nothing wrong apart from not finish the job, but weren't allowed to.

 

[P J F PLUMBING]

I just drafted a letter explaining that is been over a week since we left the works at your request and we require full payment. Or all the materials inc pipe fittings clips boiler ect and said it needs sorting by the 30 th of May payment or materials. And ether me or my mate needs to remove as we don't want you to be billed for damage to unpaid for materials I'm getting retyped in the office in the morning and sent recorded in the morning

 

[Dotty]

I just drafted a letter explaining that is been over a week since we left the works at your request and we require full payment. Or all the materials inc pipe fittings clips boiler ect and said it needs sorting by the 30 th of May payment or materials. And ether me or my mate needs to remove as we don't want you to be billed for damage to unpaid for materials I'm getting retyped in the office in the morning and sent recorded in the morning

Carpé jugulum.

 

[Millsy 82]

I just drafted a letter explaining that is been over a week since we left the works at your request and we require full payment. Or all the materials inc pipe fittings clips boiler ect and said it needs sorting by the 30 th of May payment or materials. And ether me or my mate needs to remove as we don't want you to be billed for damage to unpaid for materials I'm getting retyped in the office in the morning and sent recorded in the morning

I wouldn't mention the materials. Payment and access to complete the job only. What can you do with a 2nd hand boiler?

 

[julesverne]

Def should be looking for full payment. Don't be going for materials your entitled to full payment she's the one who kicked you out.

 

[P J F PLUMBING]

Update. Had inspection today I wasn't present Ok he said it was a good install and I spared no expense good boiler controls and trvs ect. He NCS my flue saying it was to close to the fabric of the building It was with in regs to the window !! It was running when he got there And they had my report before he inspected So I had to call these people and explain I had to rectify the defect NCS and she said the boilers coming out Only the boiler. And we are not paying you anything So I said all my materials will be removed or full payment she said that's not going to happen Then I said well all my materials or I bill for the ones not returned she said then you will have to pay for all the damage caused !! Wall plug holes lead slate hole ect I said are you real !!! And she started getting nasty and I said you signed the paperwork and you agreed the price ect she said the paperwork was not valid because it didn't have a clause in it. I don't no what this means. But waiting till morning now see what happens

 

[LPC]

Honestly, i'd just walk away. You win some you lose some. It's just not worth the hassle or damage to your health.

 

[SafeGasInstall]

Stay strong , if inspector is only giving NCS then you can take her to court !!? If I was you I would fight till the end and also get compensation if Posible

 

[village idiot]

99% of the time that Gas Safe has attended a property under dispute by home owner, the findings mainly fall into the category of NCS (thank the good Lord for that, or else there will be some very bad Gas Safe installers out there). Now the inspection is over, you have to write to them saying you are prepared to rectify the ''defects''.

So now she says your contract did not have a clause? What a JOKER. You have been scammed, FACT. Take it on the chin and move on.

 

[SimonG]

Simple letter required now. Seven days to pay full bill, forget about the boiler, its in and was part of the contract. Tell them in the letter that after 7 days you will pass it to a solicitor to pursue, the costs of which will be added to the bill. Then do it, pass it to a solicitor and forget it.

 

[village idiot]

Stay strong , if inspector is only giving NCS then you can take her to court !!? If I was you I would fight till the end and also get compensation if Posible

Stan, he will not go far with that. As long as the inspection has identified a single ''defect'', she will do all she can to use that to her advantage.
''Judge, this chap is Gas safe Install, and he got this flue thingy wrong, etc etc,'' how can I trust him in my house?

Forget it and move on. You have better fish to fry, go fry them. If you go to court, that is days/weeks off work. who will pay you for that? The customer???

 

[SimonG]

Raises a good question though. In an instance when gassafe do classify something as ntsc and you need to rectify it, but the cust wont allow access, where do you stand?

 

[Millsy 82]

send a letter to them stating full payment by such and such a day give them 20-30 days to pay. You will be round to fix NCS. DO NOT SAY YOU WILL HAVE BOILER BACK. Get her into court.

She is trying to scare you dont let her.

Only deal in writing from now on. Dont speak to her on the phone as you have no proof of what is said.

Good luck

 

[Leo21]

Don't give up, chase your money. Don't let scum like that of easy.

 

[P J F PLUMBING]

If the customer refuses you to rectify the defect then they close the case

 

[SimonG]

Stan, he will not go far with that. As long as the inspection has identified a single ''defect'', she will do all she can to use that to her advantage.
''Judge, this chap is Gas safe Install, and he got this flue thingy wrong, etc etc,'' how can I trust him in my house?

Forget it and move on. You have better fish to fry, go fry them. If you go to court, that is days/weeks off work. who will pay you for that? The customer???

Plenty of scope Pete knew he had made a mistake and left the appliance safe, the cust knew about the issue but has had somebody else get it up and running, if I have understood it correctly, so where does the guy who set it running stand?

 

[village idiot]

Raises a good question though. In an instance when gassafe do classify something as ntsc and you need to rectify it, but the cust wont allow access, where do you stand?

Simon, as I have mentioned before, the properties I have attended before that have disputes with Gas Safe all had classifications as NCS. But even though Gas Safe gave the installer (s) a time frame to rectify, the customers all decided they would rather not have them back into their house.
Trust is an important factor in our profession. Once that is lost, there is only one option. Pack your tools and leave or risk not getting paid.

 

[Whyme]

Personally i would chase it 'as you are' because what you have fit is still yours untill full payment and with you trying your best to rectify said ncs (that you acknowledged before you were kicked off) within the original cost speaks volumes. The downside of NOT is that the next tradesman could be wringed for a free job (not your problem i know). Bare in mind there are people out there who have amazing houses virtually for free due to serial contesting and refusals so its up to you how far you pursue it.. If you do pull this off i vote you the tradesman's CHAMPION..

 

[Ermintrude]

Debt collectors. Feck court. Find the local bum hole debt agency. Make sure your legal ... Makes no difference to how they work.


Only removed one boiler. That was mm because bloke was going bust and house was being repossessed!

 

[Leo21]

Debt collectors. Feck court. Find the local bum hole debt agency. Make sure your legal ... Makes no difference to how they work.


Only removed one boiler. That was mm because bloke was going bust and house was being repossessed!

Oh yes, debt collectors. Nasty lot that don't give up, they deserve them.

 

[Ermintrude]

I would gladly give 25% of the total to them the 25% would be soo well spent .

 

[Whyme]

The last debt collectors we used, Got the money (you only get 2 thirds) after all avenues were pursued. Don't know what them crazy scouses did but they got our cash after 5 other company's failed. And they moved house haha.