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BBC Watchdog - British Gas

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They get commission (bonus points aka QDOS) for selling and that isn't limited to boilers its also on selling other appliance cover and gas and electric, its all about targets in the world of BG.
 
the real good news is it wont end there im sure annes phone is ringing of the hook with people who've been ripped off by bg
shame she didnt mention the powerflushing scandal
 
The QDOS reward scheme is basically points which convert to money which is then put on a QDOS card, just like a visa card for you to spend as you like. Which reminds me I still have a bit of money left on mine from when I was contracting there last year. Although I will add I didnt get anyone to replace a boiler that didnt need replacing. Mainly got the money from getting them to switch to BG dual fuel lol.
 
Ha ha, ive heard that is a nice earner!! Think maybe people are missing the point on the boiler leads, from what ive heard there is a lot if pressure if you do not get boiler leads or you are out on your ear, no one cares about the tenner you get, you just dont want to get summoned to the top man at bg and get the boot.
 
At team meetings people do get a talking to if ther arent reaching targets of boiler leads, etc etc. As I was a contractor I didnt have that problem. You would get more of a talking to for not getting boiler leads than taking 8 visits to fix a boiler.
 
Shocking, about time British Gas got looked in to. I think some other authorities see them as untouchable, so they do get away a lot.

Thank You Watchdog.

That guy from British Gas was clearly not telling the entire truth, and the way he justified it was wrong.
 
washer said:
Ha ha, ive heard that is a nice earner!! Think maybe people are missing the point on the boiler leads, from what ive heard there is a lot if pressure if you do not get boiler leads or you are out on your ear, no one cares about the tenner you get, you just dont want to get summoned to the top man at bg and get the boot.
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You're dead right ... I left BG 8yrs ago ... Loved most of my time there and made real good friends along the 25yrs prior! Privatisation made it just a money making machine with us guys as the front line 'tool' to make it! Dangle a carrot and the donkey will follow!!! I got sick of chasing the carrot! Luckily I hadn't Driven my credit rating to the max and could afford to leave the "family"! 🙂
 
washer said:
Ha ha, ive heard that is a nice earner!! Think maybe people are missing the point on the boiler leads, from what ive heard there is a lot if pressure if you do not get boiler leads or you are out on your ear, no one cares about the tenner you get, you just dont want to get summoned to the top man at bg and get the boot.
Click to expand...

I Sub contracted to them a few years back when working for a company they got rid of me as I only got leads on dangerous boilers (not dangerous because there more than 10 years old because they were falling apart as I was the first person to actually take the cover off in years) and they got the hump when I had a regular inspection and refused to tell someboy with a ideal mexico 2 BF that they should upgrade the boiler. My reply was why it will go on for years.

And the leads they got out of me was good for my boss as I gave him the addresses aswell.
 
Might have to wait 24hr then , not sure. But once up it should be on for 7 days i think.
 
When i was there at BG there were 6k engineers, the MD said they had 8k! That's a heck of a lot of uplift in workload if you ask me and watchdog and the like are most likely to blame for our downfall in client base and their increase!!! The likes of watchdog scaremonger folk into believing that they need to find a reputable company .. BG get their fangs out and hone in on that demand !! Where does that leave the likes of us???
 
Think the main reason that the quoted figures are higher Diamond is due to BG taking over a lot of the competition in recent years, Dyno,Ph jones and when the say engineers they are probably including the guys who do the work on the white goods.
 
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