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Customer also presumably wants to understand what it is they're actually paying for, if it's actually needed, and that they're not actually getting ripped off when you ask two different installers and between them black can be white depending on who you listen
Example in question: two installers came this week, one said the boiler was fine where it was, the other said it had to be moved as Worcester require a gap of 600mm from the front of the boiler to allow removal of the cage and for the engineer to work on it and mine only has 400 odd. By the book, the second guy was 100% correct, but when I asked the first guy he just said, 'ah, it'll be fine, there's more than enough space to work on it.' So if I go for the first guy and I have a problem after which Worcester send an engineer who says it's too close and it voids the warranty, then I should just accept that the first guy was a cheeky old so & so and just go about my way?? No, but I'm expected to trust the info given by plumbers/installers without questioning it!
Perhaps if people ALL did a first rate job, they wouldn't get questioned about what they're doing, and hear whining (note the spelling) about why the prices can vary so much!!
If you hate people so much, then change jobs!!
Lucky I scrolled down on to reply or I would have missed most of your reply ! Its difficult to comment on what you have been told (hearsay) you don't have to listen to what your being told or advised, Do your own research and make your own decision then you only have your self to blame if things are not right, do all the running around, purchase all the materials, call someone to fit it, and be there so you can tell them what to do, Regards to your comment on getting different prices, well all that depends on what each persons overheads are, if your not happy with what a small (Sole trader) is telling you then go for the larger company's, BG just to name one, Do I hate people ?? 'NO' just get a bit P off at times with customers like you, thankfully I don't come across all that meny , & I've been in this job for 40+ years, and worked for all classes of people from Mr average to Lords & Ladies, and unlike you they know what they want.