F. Ing customers

[gasmanrob]

i wouldn't even mess around, i have a notorious bad temper and short fuse. there would be a petrol can with a ribbon on it left on the door step day 1 petrol through the letter box day 2. and a matches day 3 if you don't get the picture on day 4 3 rather large Russians will be drilling the door lock and entering for a friendly chat ( they speak very little English and aren't all that friendly).

Mess with my livelihood? try to ruin my reputation to extort money from me..... i'll chop of the very fingers you used to type that review up with a set of bolt croppers you thieving chancing scum bags

 

[Chalked]

Just had a look at your yell profile, you can see the other guy the cust has reviewed that went to the boiler after you. Have you thought about ringing him to get him to back up your story? He may verify they had stripped the boiler before he got there.

did he get paid?.

 

[P J F PLUMBING]

Ok I've been on to yell I think it's all sorted out next step I'm getting a legal letter sent out today and going for costs.

 

[julesverne]

Hope you get it sorted mate

 

[P J F PLUMBING]

Well many many thanks everyone they have removed the bad review and I'm 5 stars !!! And I've had 12 calls from there today !! Thanks you all again

 

[Roger Welton]

A result of sorts then

 

[JeffD]

View attachment 16796 Went to a job yesterday fixed the boiler charged £275 for replacing the diverter and the prv got a huge text with this pic this is how you left my boiler I want £ 500 and compo unreal some people are really crazy

cant see customer standing a chance in court

 

[Chalked]

Good luck.
keep us informed.

 

[IDCHAPPY]

Nice one dude

 

[P J F PLUMBING]

Yell have deleted the bad review !!! How do I get the TROLL parts of the review removed ?? Cheers guys

 

[IDCHAPPY]

Yell have deleted the bad review !!! How do I get the TROLL parts of the review removed ?? Cheers guys

Done mate, it's just a case of the reviewers editing their review

 

[P J F PLUMBING]

Thank you !!

 

[IDCHAPPY]

Pleasure was all mine mate, glad it's worked itself out

 

[townfanjon]

I would be contacting them and threatening to sue for defamation of character and lost business through their inaccurate review.

Yes totaly agree with this.... this has gone far enough now.I know it will cost but a solicitors letter is needed here. ASAP

 

[Fredrico84]

I read every page of this thread and I am outraged by what this customer has done to get a pitty compensation, sick sick sick!!!

Anyway I've just done good review on yell.com for you from my mum's facebook account. haha

GL mate.

 

[buckley plumb]

been there posted on here I think the other year - I isolated my mates glowworm compact in his rented house - I went to visit him and could smell burning had a quick look and noticed the fan was sticking and the cables from the transformer burning. isolated and turned it off - got nasty call from his landlord saying they had had another engineer and I had sabotaged the boiler and he has fixed it and they were reporting me . I was scared so called gas safe and they said don't worry they have to prove it was me . I returned to my mates and had a quick look as he was worried to find someone had shoerted the safety devises and the boiler was running very hot scorching the case .I called the landlord saying I am at my mates house and it was duty as an engineer to isolate the boiler as it was dangerous and they could call the police or gas safe as I have acted in safety and if they are called they will ask who shorted the safety devises - I never heard another think don't think the guy who come out was gas safe registered - hope it goes ok . I have to admit gas safe did put my mind at rest and said they would file that I called

 

[Richie_77]

Wah thats unbelievable!!!!!!!!! What complete a holes

 

[erpkid]

There are people in the world who are users. These types and those the others mentioned are users. Their children will be users and they will spawn users. They will make decent working people scared for their livelihoods. As you go on you will get better at spotting them...........in the mean time don't take it personally. Most customers are OK. I had one like this a while ago and it gave our business a better focus after some thought and reflection.

 

[A1TEC]

Have just read the thread from start to finnish, must say it is worrying to think the lengths some people will go too.

I had a call once from a custard asking if i had liability insurance even before the job was discussed or seen! I said yes and goodbye.

 

[A1P]

As an antidote to scumbag customers,I have had 4 tips of £10/20 in the last 6 weeks,seemingly for making contact,booking a time,keeping to it and doing the job.All small jobs .I look forward to referrals who will probably be nice customers.Latest one was an elderly gent who had recently lost his wife.He seemed to enjoy the company and was interested in what I was doing without hovering.Sometimes the job is a good one.

 

[IDCHAPPY]

I got £40 extra for a job i done because the customer reckoned i deserved it

 

[gassafe]

Well many many thanks everyone they have removed the bad review and I'm 5 stars !!! And I've had 12 calls from there today !! Thanks you all again

Iv not had more than 12 calls from 3 years will yell & my enhanced listing!!!

 

[P J F PLUMBING]

I'm getting loads of calls now tons more than I did before

 

[Masood]

I'm getting loads of calls now tons more than I did before

So I reckon we each get a percentage of your net profit then??

 

[P J F PLUMBING]

Ummmmm yea what's 10% of 0 on an annual basis :boat: