Hi, not sure if I am in the right place but need a bit of advice please!
We recently had a new combi boiler installed, the engineer didn't take flow rate readings and instead relied on the ones he took over a year ago. Is this within regs? I would have thought they needed to do new readings shortly before the install took place. I have tried to Google but can't seem to find what I want.
We are now having massive issues with the water pressure, particularly the upstairs shower and the gas bills are huge, presumably because there isn't enough pressure going into the boiler, its inefficient and having to work twice as hard. Am I right in thinking this or totally off the point?
Having trusted the professionals we are now in a long running battle with the company to get this resolved so would like to know a bit more to counter their arguments, if we can.
Thanks in advance.
We recently had a new combi boiler installed, the engineer didn't take flow rate readings and instead relied on the ones he took over a year ago. Is this within regs? I would have thought they needed to do new readings shortly before the install took place. I have tried to Google but can't seem to find what I want.
We are now having massive issues with the water pressure, particularly the upstairs shower and the gas bills are huge, presumably because there isn't enough pressure going into the boiler, its inefficient and having to work twice as hard. Am I right in thinking this or totally off the point?
Having trusted the professionals we are now in a long running battle with the company to get this resolved so would like to know a bit more to counter their arguments, if we can.
Thanks in advance.