it cost so much because they use a its a 0345 number not a o800 as they also what to make money on you ringing up to sort it out , they justify this by saying it's providing a service .. anyway back to the ECV would you not agree that the name ECV is purely named this for the sake of the householders benefit so they know this is what to turn off in case of a gas leak ????? and in reality this is always used be gas fitters as a service valve when no other isolation valve is available ???? would you also agree that there is LESS chance of a gas leak before the meter than after the meter and that 99.9% of gas leaks are from after the meter within the property ????
It is irrelevant what I (or you). The ECV IS an ECV. You will not win this argument without getting proper legal representation, and then I guess you would probably lose.
Rather than asking this on a plumbing forum, I would say a legal one is the best route.
Phoning to ask stuff like this is pointless. The operators are only exactly that.
Start writing. Acknowledge to whoever you address the letter to that he may not be the most appropriate recipient. Ask them to forward the letter to whoever is best placed to deal with the query, and to return a letter to let you know to whom he has directed it.
DO NOT start ranting or being mysterious.
Provide a copy of the document you found.Explain that you disagree with their interpretation BUT do not go into details of your argument. They will find a reason to disagree with every argument
Instead, ask THEM to provide THEIR rationale for interpreting the regs in the way that they do. When you are satisfied that you have THEIR argument in full, then you can concentrate on debunking their interpretation.
Their answer will be useful for your legal rep to argue to argue your case, if you chose to risk money.
Do you have a legal section on your home or car insurance policy?
In future try phoning 0800 111999, and ask for the right department. It might work. But an 0345 number is charged as a standard landline call. so you must have been using an expensive mobile provider.
Incidentally, it is true that many things ARE, simply because they have always been so, an no one has bothered to think differently.
I go to a Comedy Night regularly in a LA owned theatre. Although it is a "cabaret" rather than "theatre" seating, one has to decant drinks into plastic beakers, which I find irritating, and slightly insulting.
I wrote to the manager of the venue, and, rather than listing all the normal nonsense arguments around H&S etc. I asked for the rationale behind this policy. Within a week, I receive a response to say they have reviewed the policy, and from the next event glasses and bottles will be allowed.
I firmly believe that she, as manager (of the large complex), had no idea that this policy was in place, and she issued orders to change,in the absence of any good reason not to.