is this quote fair? central heating upgrade

[mark456]

hello i'd like to know if the following quote is broadly fair. house is four bed, three reception rooms and two bathroom, kitchen plus utility.

Flush system as per manufacturer’s instructions.

• Protect your home with carpet protector and dust sheets as required.

The works for your system upgrade and radiators is as follows:

• Removal of your existing boiler, tanks and cylinder.

• Supply and installation of a new Worcester combination boiler options are

set out separately below.

• Modifications to pipework to suit the new installation.

• Supply and installation of a Worcester Greenstar system filter.

• Run new gas pipework from the meter to the new boiler.

• Supply and installation of a Worcester Comfort 2 time control.

• Brick up of the existing flue hole to be carried out by us.

• Supply and installation of new standard radiators and valves and 3 x

designer radiators and valves. All pipework to be adjusted and we may

need to alter the pipe sizes for the designer radiators.



Making good to be carried out by customer.



• Removal of debris from site and our engineers will tidy up their area of work

and leave your home as they found it.



Following works our office team will:

• Notify your appliance to the manufacturer for your warranty and to Gas

Safe as per building regulations. You will receive this information in the

post.



Your boiler price and information is set out below.

All prices are inclusive of VAT



YOUR SYSTEM UPGRADE AND RADIATOR ESTIMATE

Boiler


Worcester 440 Highflow floor

standing combination boiler

Worcester system filter


Worcester 42 CDi wall hung

combination boiler

Worcester system filter


Total cost

including

VAT


£7992.00 including VAT


£7608.00 including VAT


sounds a bit expensive i would have expected a whole new heating for that.

 

[Riley]

It’s very difficult to comment without seeing the site that could be a lot of work involved that we don’t know about

 

[Aire]

I can tell you, the 440 high flow is over £2k alone. Designer radiators can really up the price and location can too. Best thing to do is get 3 quotes and compare.

 

[mark456]

another quote came at 6300.
waiting for third.
the more expensive quote is from a firm with office and secretary so overheads are inevitable.

 

[ShaunCorbs]

what fitments do you have in your bathroom?
eg elec showers?

 

[mark456]

no electric showers. showers are off the tanks.

 

[Riley]

Depends where in the country you are too

 

[firemant]

Supply and installation of new standard radiators and valves and 3 xdesigner radiators and valves.

I would be wanting to know specs: make.midel and size.

Making good to be carried out by customer.•
Removal of debris from site and our engineers will tidy up their area of work and leave your home as they found it.

How can they leave home as they find it if you have to make good? Have they explained exactly what you have to do, and what they do?

Finally, you called it a QUOTATION, they called it an ESTIMATE. Are you aware of the difference?

 

[mark456]

Depends where in the country you are too

manchester

 

[ShaunCorbs]

no electric showers. showers are off the tanks.

wouldn't want a combi for two bathrooms unless your planning on not running more than one outlet at the same time

 

[Millsy 82]

The price is the price. There is no fair or not. Is a Ferrari fair at 250k?

It is an estimate it is up to you to decide if you want to pay that or not. Maybe go for the cheaper one if you want they may be better they may be worse but at least it's cheaper hey.

This is a reason I want to get out of installs you give someone a price they think you've ripped them off even if you haven't done a thing.

 

[Scott_D]

Where are they going to fit the hiflow?

 

[townfanjon]

Finally, you called it a QUOTATION, they called it an ESTIMATE. Are you aware of the difference?

This is the big one , its one or the other , NOT both .

 

[firemant]

wouldn't want a combi for two bathrooms unless your planning on not running more than one outlet at the same time

Tis a good point.

OP: whose idea was a combi? Assuming space and cold water pressure is available, unvented is generally better, IMO.

 

[WC1]

Who is more likely to get it right first time? What reference and recommendations do they have? If I were you I'd ask friends colleagues and family is the know a good local guy.

 

[SimonG]

Get at least 3 estimates.

Ask to see/speak to previous customers.

Make a decision.

Don't post on Internet forum 'is this price fair?' . Eyes on beats guestimate, checkmate.

 

[Brambles]

Three points:

Clarify that the proposal is a fixed price offer.

A combi (in my view) is a poor choice for a large family home with two bathrooms. A system unvented hot water solution is a preferable solution.

Be wary of “making good decoration et al” for you to undertake - unless you understand the extent of the work involved.

If you have doubts, go elsewhere - there is very little in the document that you have published that is specific to your property - it is a generic proposal that has been edited to include the “designer radiators”, boiler type and price.

 

[Ben-gee]

“Designer” radiator covers from £200. - £2000 so you need to know what you’re getting.

Similarly I recently quoted for a shower enclosure specifying Matki product; they went with a competitor who said “ shower door” as his overall quote was £800 less.
My door was £1ooo, his a cheapo £200 - there’s the difference and they got a shocking job done to boot.

My point is, the devil is in the detail and must be specified - if they don’t want to do that , they are trying to hide something so walk away now.

 

[Millsy 82]

“Designer” radiator covers from £200. - £2000 so you need to know what you’re getting.

Similarly I recently quoted for a shower enclosure specifying Matki product; they went with a competitor who said “ shower door” as his overall quote was £800 less.
My door was £1ooo, his a cheapo £200 - there’s the difference and they got a shocking job done to boot.

My point is, the devil is in the detail and must be specified - if they don’t want to do that , they are trying to hide something so walk away now.

I went out to a job that I quoted for as they wanted a price for a new bathroom. I walked in and their they were nice new radiators. The thing is he told me he wanted column radiators and a nest what he had fitted was softlines and a cheap programmer, I said oh didnt go for the column rads then he said no you were about £300 more expensive, i turned around and said if you told me you wanted softlines and a cheap programmer i would of been £500 cheaper!

 

[mark456]

hello again it would only be the two of us living in the house and Brambles is right when he says it appears like a generic document.

all firms quoting have a recommendation.

 

[Riley]

hello again it would only be the two of us living in the house and Brambles is right when he says it appears like a generic document.

all firms quoting have a recommendation.

Combi is still wrong for two bathrooms

 

[Millsy 82]

Combi is still wrong for two bathrooms

Not for 2 people though. Surely the system should be designed for the proposed usage.

 

[Riley]

Not for 2 people though. Surely the system should be designed for the proposed usage.

I agree with the sentiment but I’m more of a future proofing guy. How do we know the family won’t grow and this venture isn’t suitable. In selling in the future I find more and more buyers are clued in and will be looking to knock money off for the wrong hot water install. Ultimately even if there’s just two of them they won’t be able to have two showers at the same time if in a rush so I would personally say not fit for purpose. I find so many engineers that don’t explain that part

 

[Millsy 82]

I agree with the sentiment but I’m more of a future proofing guy. How do we know the family won’t grow and this venture isn’t suitable. In selling in the future I find more and more buyers are clued in and will be looking to knock money off for the wrong hot water install. Ultimately even if there’s just two of them they won’t be able to have two showers at the same time if in a rush so I would personally say not fit for purpose. I find so many engineers that don’t explain that part

I agree with the future proofing and if you say had a young couple looking to have a family then yes stored water all the way.

Problem is when you have a couple with no intentions of having more people there apart from the odd guest, so for the size of the house you would be looking for say 250-300L cylinder and if they only have quick 5 minute showers daily they may only use 20-30litres tops.

I cant see that the wasted energy to heat and keep heated a cylinder just so if one day they are rushed for time they could have 2 showers at the same time is worth it.

So I'm a big believer in chatting to the customer explaining the pros and cons of both systems and let them choose what they would prefer or would suit there needs better.

 

[Riley]

I always find that they are combi obsessed. Any other option isn’t what they want even if it’s wrong. I’ve told many people that I won’t fit a combi as they won’t be happy with the results.