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Morning Gas, Toby at Nerrad is really keen to get this sorted for you.

PM your mobile number and they said they'd call you straight away.

Mick
If they are that bothered, maybe they can come on here and ask the bloke themselves, instead of having, what appears, their lapdog, who at best, is damaging an already tarnished nerrad reputation.

You are getting a bit weird with this now.
 
If they are that bothered, maybe they can come on here and ask the bloke themselves, instead of having, what appears, their lapdog, who at best, is damaging an already tarnished nerrad reputation.

You are getting a bit weird with this now.

Now listen mate, they are not allowed on here apparently as they are not a sponsor so they have told me.Your comments are a bit silly, put a poll on here to ask who thinks that a supplier trying to contact a disatisfied customer is stupid.
He can't come on here ranting and raving about being sold a faulty product, complain about poor service and then dissapear as if it never happened.

Think sensibly mate, you're not.
 
If they are that bothered, maybe they can come on here and ask the bloke themselves, instead of having, what appears, their lapdog, who at best, is damaging an already tarnished nerrad reputation.

You are getting a bit weird with this now.
A bit harsh Gas (actually, unnecessarily firking rude to be blunt). Micky obviously likes the tools and the ethics of the firm and wants to support them. Personally I think its great to have a link between consumer and supplier like that and if Micky is showing them our input then it can only help them improve where necessary.
 
Now listen mate, they are not allowed on here apparently as they are not a sponsor so they have told me.Your comments are a bit silly, put a poll on here to ask who thinks that a supplier trying to contact a disatisfied customer is stupid.
He can't come on here ranting and raving about being sold a faulty product, complain about poor service and then dissapear as if it never happened.

Think sensibly mate, you're not.

Why can't he I offered to sort a mate to take a look at your tools in the view of showing a buyer for a large chain of suppliers
Was contacted by Darren but then just ignored messages like yourself did
I when out my way to help yous out and then all I can see is bad manners so what's the difference in I there's doing it to you ?
 
Now listen mate, they are not allowed on here apparently as they are not a sponsor so they have told me.Your comments are a bit silly, put a poll on here to ask who thinks that a supplier trying to contact a disatisfied customer is stupid.
He can't come on here ranting and raving about being sold a faulty product, complain about poor service and then dissapear as if it never happened.

Think sensibly mate, you're not.

I was hardly "ranting & raving" just stating that my experience with nerrad tools is pretty poor! I did not disappear either, I didn't know this thread was still alive....

Its all getting a bit heated about Nerrad tools now, and tbh I don't want to phone them up after such a commotion on here with them blaming me for bad mouthing there kit!!! My contract is with Corgi Direct so I am asking them to replace once again and shall let ya all know how it goes lol!
 
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I was hardly "ranting & raving" just stating that my experience with nerrad tools is pretty poor! I did not disappear either, I didn't know this thread was still alive....

Its all getting a bit heated about Nerrad tools now, and tbh I don't want to phone them up after such a commotion on here with them blaming me for bad mouthing there kit!!! My contract is with Corgi Direct so I am asking them to replace once again and shall let ya all know how it goes lol!

Gasafe, probably much of this is my fault. I'm a slightly older guy and i keep on at the boys that they must follow up if they have dissatisfied customers, they must. Otherwise they end up like all the other companies who blame us plumbers for not using the tool correctly or on the wrong pipe, you know what i mean. They mustn't fall into this trap. I obviously had a bee in my bonnet about this when in reality it's nothing to do with me whatsoever.

They aren't aggressive guys at all, there would be no problem at all if you called them. I understand though that you want to go through CORGI but having had several issues with them over the years, i bet any message you leave on there wouldn't get back to Nerrad anyway.

If there are problems with their products, let them know, it's the only way they will learn and then be able to improve on whatever it is and then in turn it gives the likes of you and i a better product to take to work with us. They do take it seriously as i'm with them every couple of months and i see it for myself.

I'll let this go now, maybe close the thread ?

Cheers Gasafe.
 
.....they will learn and then be able to improve on whatever it is and then in turn it gives the likes of you and i a better product to take to work with us. They do take it seriously as i'm with them every couple of months and i see it for myself.

I'll let this go now, maybe close the thread ?

Cheers Gasafe.

Close thread?? Why?

They don't make anything, they do not in any capacity manufacturer tools, if nerad didn't exist, it wouldn't matter, we would just buy stuff else where and have better consumer rights at the same time.

They do not take serious offers seriously.

Ray getting involved again on the Thankyou, cheers Ray, know your clientele bud
 
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Most of the nerrad stuff i have is cracking bits of kit.

would it not be a good move for nerrad to sponsor the forum and give them access to product development in the arms, q and a's about new tools and get real feed back from the professionals who are going to be the main users of the tools.

they aint aimed at the diy market now are they!
 
Close thread?? Why?

They don't make anything, they do not in any capacity manufacturer tools, if nerad didn't exist, it wouldn't matter, we would just buy stuff else where and have better consumer rights at the same time.

They do not take serious offers seriously.

Ray getting involved again on the Thankyou, cheers Ray, know your clientele bud.
Calm down Gas, show other members some respect.

[edited as prev was a bit rude, my apologies]
 
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Killy, they are looking for a couple of other guys to use to test. PM me and I'll give you their e mail.
More lies, this is horrendous.

Is this how modern day rebranders do things, lies and manipulation of public opinion.

Crazy if you think about it, I just watched Thomas Tank Engine, that was less mad
 
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Can someone tell me how to look at Gas's older threads.
Look back at many of his recent replies, how would a plumber know so much about a SuperFire 2, fracture points of the nozzle and how many USA States this doesn't conform in.
Can someone find me an answer that he has given that a man in the street wouldn't (or be able to guess) the answer to. About plumbing/heating/gas I mean and NOT tools.
 
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