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Discuss pipe freezer in the Plumbing Jobs | The Job-board area at Plumbers Forums

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Thank you cooljohn for replying and information. It makes interesting reading. Maybe alanka's experience has been good for you as it's given you a means of plugging (sorry for the pun) features and benefits of your equipment to a wide audience. Regards. bcp.
 
Nice to see a manufacturer posting on here...

But I am now dubious of this kit unless I hear a lot of reports to the contrary.

Hope to read some member feedbacks (longstanding members...!)
 
I'll second that, 'theanalyst'!

Just to update you, I contacted Plumbfreeze again two or three weeks ago, asking them to sell me another unit, with a money-back guarantee that it will work as specified, as my original one did have a serious fault.

However, the MD said that he had stopped taking orders now because a considerable backlog of orders had built up, which took priority. (I thought that I might take priority as he had supplied me with a faulty unit, but he would not agree to this! He said he'd let me know.)

He then told me that in any case he might well not be selling any more units directly from Plumbfreeze, because an important sole agency contract was being negotiated with a large plumbing supplier, and they might object to his company selling units. He did not want to risk compromising this contract.

So that's the position at the moment -- I'll contact him again fairly soon (if he doesn't contact me first) and keep you all posted.

(I'm finding it very hard work trying to spend my money!)
 
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I'll second that, 'theanalyst'!

Just to update you, I contacted Plumbfreeze again two or three weeks ago, asking them to sell me another unit, with a money-back guarantee that it will work as specified, as my original one did have a serious fault.

However, the MD said that he had stopped taking orders now because a considerable backlog of orders had built up, which took priority. (I thought that I might take priority as he had supplied me with a faulty unit, but he would not agree to this! He said he'd let me know.)

He then told me that in any case he might well not be selling any more units directly from Plumbfreeze, because an important sole agency contract was being negotiated with a large plumbing supplier, and they might object to his company selling units. He did not want to risk compromising this contract.

So that's the position at the moment -- I'll contact him again fairly soon (if he doesn't contact me first) and keep you all posted.

(I'm finding it very hard work trying to spend my money!)

Hmm. Thanks for the update Big Al.
Sounds like a case of 'how not to win customers and influence people'!!!... or being a pessimist, if the MD is worried that the replacement item will also not work as described (eg/ like the first one), then it could lose him a lot more sales with internet posts etc on the subject.

Hopefullly he will post and offer someone one to review, and then write the review up on here.. but I doubt it!

I would say spend your money elsewhere mate :)
 
Keep us in the loop please. I find this odd - if a deal is not yet in place, why would a company not want to take orders/money. In the wise words of Chief Inspector Clouseau - I suspect no-one and yet Hercule, I suspect everyone.
 


Just throwing something into this pot...


We produce diamond drills for porcelain tiles.... But distribute our range via Arctic Products.

And Arctic produce either the Spray Cans

Polar%20Professional%20PSPRO.jpg


Or the electric one

Arctic%20Electric%20%20Industrial%20.jpg



Dont know enough about Pipe Freezing to comment on systems but if you need any extra information their catalogue can be flicked through here:

40 Page catalogue


Richard
 
I can recommend the diamond drills to everyone...(see ya at the bacon roll stand next time 365 drills).
 
The electric pipe freezers are by far the best,once the pipe has frozen 10 to 15min for a 15mm pipe,as long as the electric is on the pipe will stay frozen unlike the gas cannister type uwwwwwww
 
Arctic V Freezemaster (domestic) any experiences/views/opinions?
Trying to find a price for the Arctic unit is like getting blood from a stone.
 
the pipe will stay frozen unlike the gas cannister type uwwwwwww
grrrrrrrr had a 22mm one fail last week,well fail is not the word it did not freeze in the first place,over head in a cylinder cubbard on steps,contents of old system full bore straight in the mush:mad::mad:.
thank god for push on blanks:D
 
It's me again!

Has anyone out there managed to purchase a Plumbfreeze FZ400 unit yet (see the earlier posts in this thread)?

If so, does it work properly?
 
I very recently got a Plumbfreeze FZ400. So far performance has been good....rgds..
 
This is good news! Does it actually perform as advertised? How long does it take to freeze 100%? What temperature does it get down to? May I also ask how much, and from which supplier?
 
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Got it from the Plumbfreeze 'Installer Live' stand at the recent Coventry plumbing exhibition. Paid £299 quid. On a 15mil pipe the unit got down to -17C then stabilised at -15C. Early days yet, but so far no complaints..rgds
 
read your post about freeze master, i've got one, use it half a dozen times, looks brand new. out of gaurantee, asked the rep for advice, says it wants servicing £220.00, plus postage there and back. Costs more than a major service on my car. it stands on a pedestal collecting dust, robbing sods. any help most welcome
 
read your post about freeze master, i've got one, use it half a dozen times, looks brand new. out of gaurantee, asked the rep for advice, says it wants servicing £220.00, plus postage there and back. Costs more than a major service on my car. it stands on a pedestal collecting dust, robbing sods. any help most welcome


...skip it:confused:

:D

Just kidding, is it broken then or what is its current state?
 
Run it all day, does'nt even get cold. tryin to get a sensible quote to get it fixed.
tried tool hire repair people, toolstation. chap there said maybe seals have gone, then will need re-fill with coolant, if so, got to send it to manufacturers. i thought maybe it would be an air conditioning mans job, can't find anyone to do the job
 
It is more a refrigeration repair but a decent ac chap should be able to sort it. this is my main area of work and have repaired loads of them. its normaly the mechanical connections to the flexible pipes which feed the freezer heads that leaks refrigerant. Your dead right though £220 is four times as much of what this sort of repair should be. Wear are you based I might be able to recommend some one:)
 
I have a Freeze Master and I had exactly the same experience, it would not freeze pipes or only very slowly. I contacted the manufacturer as a very unhappy customer. I too was told about £200 to repair / service it. I queried this and they explained that they virtually rebuild it. I was also told that the problem arises through lack of use, hence the seals dry out etc. So you are faced with three choices, scrap it, sell for repair or get the repair done. I sent mine for repair!
When it came back it was like new and now I just run it every couple of weeks if I haven,t used it on a job and it is fine and I heartily recommend Freeze Master with the one caveat that you must run it frequenttly. It only needs turning on for a few minutes, doesn't need to be on a pipe or anything. Easy but an expensive lesson to learn.
I have no connection to Freeze Master so my view is unbiased.
 
Thanks for your advice, i'm in the leicestershire area.
also seams that little bit of advice about running it often is general practice. lack of use seams about right.

It is more a refrigeration repair but a decent ac chap should be able to sort it. this is my main area of work and have repaired loads of them. its normaly the mechanical connections to the flexible pipes which feed the freezer heads that leaks refrigerant. Your dead right though £220 is four times as much of what this sort of repair should be. Wear are you based I might be able to recommend some one:)
i'm in the leicestershire area,
thanks for advice
 
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Many thanks to Bob Croft and Pipe Strangler. I have a Freeze Master with exactly the same symptoms, and to be fair it would go a long time between uses. I will most likely have it refurbed by the manufacturer and then sell it with the guarantee. I just don't use it enough since most of my work is planned refurbs rather than call outs.
 
I can reassure you that regular use or non regular use will not affect the operation of a pipe freezer nor will it affect the performance of domectic refrigerator which uses identical components aparts from the freezer heads but you can make your own decission:)
 
purchased mine from the installer live show which was held at the ricoh stadium earlieer this year. its BRILLAINT. i paid £300 but this was show price, i think if you order over the phone or online its £399 plus the VAT + p&p. but worth every penny even at that price
 
Have been using the Artic pipe freezer alot at a care home, seems good. Am renting it for 18.50 plus vat a day, wondering whether to buy as I normally get by with out them and as the rental price is good, is worth it.
 
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