Pump hoses can be bent?

[Jurgenjay]

Hi,

I just had a shower pump installed, but the manufactory Salamander Pumps Technical Advisor said :"The silver anti vibration hoses are bent 90 degrees. These are to be straight as per manufactory installation guide. For this reason, as how it has been installed it will not validate the warranty."

I checked with the installer who said: the hoses are flexible, it can be bent, it's no problem.

I don't know which one is correct, please would you check the photos of the pump and confirm if it is OK?

Thanks in advance!

 

[king of pipes]

You have just been unlucky checkatrade may well have trustworthy skilled installers but your in particular case the guy is far from competent , it's not unusual to get issues when converting old heating systems after all the new boiler and system pipework will often be put under more pressure and quicker heat up times , A boiler replacement and a system upgrade is often completed in one day in my book that is rushed I can still do it if it's a combi swap but it's a long day to do it properly , cleaning a system can take a day to complete in itself I prefer 2- 3 days and will always try to organise my work load to not conflict with a install. Kop

 

[SimonG]

On Checktrade.
I did check his review, looks good. And he is on the Worcester Bosch website as accredited installer for Worcester Bosch!
But later I found he is not knowledgable and experienced at all, I can easily give 10 solid examples! He used a guy did the installation, he did not do anything. But that guy left him.
For the boiler and unvented cylinder he installed, the Gas Safety Register came and checked, they found 7 big defects and produced a report requesting him to rectify them!

So having checked his review on Checktrade, and found his name on Worcester Bosch, BUT, all these actually mean nothing, as the review can be fake, Worcester Bosch did not take people strictly as long as you register and showed them some course certificate? But they do not physically check their ability or knowledge.

I thought how could I have avoided him but seems not possible at the time, as he is not expensive as well---maybe this is a reason he knows his ability is not good?

You're sorted then, just been on the tv advert, they gaurantee all their members work for a year.

I trust you left an appropriate review?

 

[Ric2013]

You're sorted then, just been on the tv advert, they gaurantee all their members work for a year.

I trust you left an appropriate review?

Agree. As I think I said, my customer had Worcester-Bosch out to replace the heat exchanger on the boiler for free. And they did it even though the cause was dirty system water due to the installer's slapdash work. All they said to the customer was that they advised a filter be fitted. Must have cost W-B a few quid...

 

[SJB060685]

You're sorted then, just been on the tv advert, they gaurantee all their members work for a year.

I trust you left an appropriate review?

I just saw the advert mate. It states checkatrade guarantee their work for a year, not guaranteed work for a year.

 

[SimonG]

I just saw the advert mate. It states checkatrade guarantee their work for a year, not guaranteed work for a year.

Aye, gaurantee any work performed by a member for a year.

Checkatrade cant gaurantee to provide its members any work. All the cream will be sliced off to Homeserve. Was the point of no initial direct contact between customer and tradesman.