Rated people is one big rip off, it is geared towards the customer putting the ball in their court. You have to pay for their contact details then THEY tell YOU how much they want to pay and you might not even get the job. Web sites like this encourage time wasters and penny pinchers and there is always a desperate plumber out there that is willing to undercut your price even without looking at the job, the only winners here is the website that charge you £48 per month and anywhere between £10-£70 per lead (customers phone number) which 2 other plumbers are also allowed to purchase, this encourages cut throat tacticts where plumbers are undercutting each other in desperation driving the prices down. More importantly the customer senses this and plays one against another putting the ball in their court. I do not recommend this to anyone a very frustrating way to try and get work and the majority of the time ending up costing you money. Avoid at all costs for the sake of your dignity and the future of plumbing.