Regards to the Delta Temperature.
The Exchanger has flow temperature set to 75 degrees. The return temperature using thermal camera is 50 degrees, I assume this is actually much more like 70 degrees as the incoming temperature was read as 53 degrees.
Don't assume things that are central to the diagnosis of a problem.
The fact that the flow temperature was 'set to 75 degrees' does not mean the flow temperature *is* 75 degrees, particularly if your measurements say it's 53 degrees.
If you don't trust the temperature measurement, get another one made using a proper pipe thermometer. Alternatively, press your thumb onto the pipe and count in seconds how long before it's painful enough to make you pull it off. If you only get to one it's 75°C but if you get to more than ten it's 50°C.