Not withstanding the F28, it would appear you have a you have 2 oversized boilers on a poorly designed system, I take it from the single large pump that there is no low loss header installed? (60kW through 28mm what were they thinking !!!)
Why haven't you gone back to the installer / manufacturer before now?
When you go down to reset, is it both that show the F28 ??
I agree with you on the Low Loss header installation but regarding the single large pump and the 28 mm pipes what could they have done if the pipe installation was there and it was not possible to amend the pipe work as for example its all within the house without them being able to rip the flooring up and and install smaller pumps for each area/floor.
What would you have done differently?
Thanks in advance