Vokera Compact 29HE Fault

[MattLee]

Hi all,


My wife and I moved into a house in April this year which has gas central heating and hot water. Now we've never had gas before and I'm pretty clueless when it comes to this kind of thing.


This week, on three separate occasions the red light has come on and it has stopped heating or providing hot water. Powering it off for thirty seconds and then powering it back on seems to fix it (obviously only temporarily). The pressure is at about 1.2 so it's not that. We have taken out boiler cover, etc but we haven't even received the documents yet so pretty sure the cover hasn't kicked in yet.


Has anyone got any suggestions that a boiler system simpleton like me can try? Is it dangerous to have the system faulting like this and repeatedly restarting it? I've never had gas so not 100% sure of the pitfalls! Am I going to have to get an engineer out before my cover kicks in?


Thanks in advance for your help.


Matt

 

[Dotty]

Afraid you need to get someone in, but you could try calling the company you've set the cover up with to see if they'll take it on.

We cannot and will not give advice on the installation or repair of boilers, cookers or ANY gas appliances for your own safety.

Please go to Gas Safe Register | Ensure your gas engineer is registered. or post a thread in the 'I'm looking for a plumber / gas engineer' section of these forums remembering to include your location. [DLMURL="http://www.ukplumbersforums.co.uk/im-looking-plumber-gas-engineer/"]I'm looking for a Plumber or Gas Engineer[/DLMURL]

If you are gsr please increase your post count to 10+ then send a PM (Private Message) with your gsr details to either Gas man - View Profile: gas man - Plumbing Forum | Plumbing Advice | Plumbers Forums | A forum for plumbers advice in the UK or Redsaw - View Profile: REDSAW - Plumbing Forum | Plumbing Advice | Plumbers Forums | A forum for plumbers advice in the UK who will check you and then give you access to the gsr private forum.

Providing gas-related advice to anybody who should not be touching gas and cannot prove their competence is unacceptable. We will take whatever action we deem appropriate to prevent such advice being given


Thank you.

UKPF TA's, Mods and Admin teams.

http://www.ukplumbersforums.co.uk/central-heating-forum/42241-notice-gas-safety-related-advice.html