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Morning gents, can anybody help me with this one ....
customer moved into a new developed property at Xmas , the heating system was described as brand new ( I have seen the agents brochure )
Lots of problems but the main one is , the brand new boiler was manufactured in 2008 ( WB junior )
I rang WB and they can confirm it was never registered , it was also never registered to its first address , although nobody knows if it was the original boiler installed in the 'said 'house and moved during the development .
i am currently drafting a letter for the customer to take to his solicitor.
Obviously the boiler should have been registered but , what if any rules have the installers broken .
gents as ever , thank you
customer moved into a new developed property at Xmas , the heating system was described as brand new ( I have seen the agents brochure )
Lots of problems but the main one is , the brand new boiler was manufactured in 2008 ( WB junior )
I rang WB and they can confirm it was never registered , it was also never registered to its first address , although nobody knows if it was the original boiler installed in the 'said 'house and moved during the development .
i am currently drafting a letter for the customer to take to his solicitor.
Obviously the boiler should have been registered but , what if any rules have the installers broken .
gents as ever , thank you