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Discuss Help, need new boiler but have water flow issues... in the Boilers area at Plumbers Forums

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Thames Water came out this morning to clarify which external stop tap was mine and that it could be turned on/off.

Result? They're still not sure which is mine! However, they have now completely broken the one they think it might be.
On the plus side, they have put in a request for the broken stop tap to be replaced with a new one. So, if it is mine, it may finally turn my water off. He promised this would be done today/tomorrow. We will see....
 
Don't think I will. Seems a right mickey mouse set-up they've got going over at TW!

More importantly, leak from internal stopcock now much more persistent and the bowl that took 2 days to fill, now filled overnight. Any suggestions til I can get the mains turned off?
 
ok, if he doesn't reply on here by the time I get home, I'll contact him directly...
thx L
 
ive already text him for ya , i would come but am in training so couldnt eat the bickis he left sunday
 
According to a text from my neighbour - TW have already replaced the external stopcock (with something plastic?) and they have also checked that it does indeed isolate the water from my house. However, it has had no effect on increasing the water flow through the taps which I guess, bearing in mind I have between 4 & 5 bar pressure coming into the house, points to a leaky/blocked pipe somewhere?!

Hopefully it won't be too dark to inspect their handiwork b4 I get home!
 
Must be my strong powers of persuasion! lol
Hopefully they have made a decent job of it though.
 
if I knew that's all it took to get the job done, I'd have stocked up ages ago! lol
 
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