No cold water in bathroom after changing toilet? Help

[jase158]

You're just being childish there. Though not as childish as repeatedly asking me if I would steal from a customer.

Love it, can't think of an answer so go straight to "your being childish"

really clever response.

A forum isn't exclusively for helping people, it's a meeting place for minded people where they can discuss common issues. That people chose to help one another is testament to their decency, not their force participation.

your still not understanding me, your choice is help or not help.
what you and others are doing is making a choice, help or be rude.

 

[Hybrid]

if a plumber is friendly, gives good advice and is polite the customer will tell 1 person...If they a rude, short with the client ect they tell 10! soon know one will come on here for advice or help in fear of getting shot down

That's right. "Customer".
I've built up a good rapport with my customers by being professional, fair and consistant with my work and my pricing.
If a customer wants something for nothing they are dealing with the wrong man. There are no loss leaders with plumbing and no loyalty with customers. A job done for free is a job lost and if your price isn't right no amount of good will can sway a customers decision.

If anyone thinks otherwise they're deluded.

 

[tamz]

FYI Jase
I have worked with 100's of tradesmen from every part of the building trade over more years than you have lived and i have yeat to meet or even hear of 1 who would pocket as much as a 10p found in anyone's house. Not because they are all 100% honest people, in fact some were among the biggest rouges i have ever met.
Figure that one out.

You have a lot to learn about how genuine tradesmen operate.

Btw you are starting to be abusive now.

 

[jase158]

So in your opinion this forum should only be open to plumbers?

 

[jase158]

Btw you are starting to be abusive now.

Not nice is it, imagine how the people you are abusive to feel.

 

[tamz]

I am never abusive. I may be curt and to the point and often humorous but never abusive.
Get off your high horse and lighten up.

 

[Gray0689]

Every Sunday night and only Sunday night, I've asked for an extension tonight, from 10.00 to 10.30 feeling a bit more fruity than normal........

Think you need a bit of what secret squirrel is looking maybe help you chill out a bit
Being highly strung not good for you mate

 

[Hybrid]

I don't know why i'm humouring you but i'll play along only to highlight how petty you're being and how clueless you are about the runnings of a plumbing business.

Do you tell the customer that your going to scrap copper in?

If they ask. It's their scrap until they allow me to take it.

Do you charge customer the same for materials as you get them for and put petrol on bill instead?

No because the cost of petrol doesn't cover the time taken to spec the materials, the knowledge i've built up of what's suitable/most cost effective, the effect supplying the materials has on my cashflow, the fact that the price I pay is the product of years of built up discount or the guarantee I extend to the materials I supply.

Do you tell the customer that the boiler your installing is free because you have bought so many boilers from them that you get one free?

Why on earth would I do that? If I were to be given a free boiler it's a perk from putting years worth of business though a single supplier. What claim does a new customer have on that?

I suspect i've been trolled here.

 

[Gray0689]

You think people are rude asking another member if he would steal £2k if he saw it on a table or whatever you think that's not rude lol wise up jase

 

[WaterTight]

Well I think we've all learned a valuable lesson about airlocks, blockages, DIY, rudeness, running businesses, the secretive and cliqey organisation that is The Plumbers Arms, theft, dishonesty, love, hate, war and knockers.

I think now we can at last say we've come to a conclusion. Everyone is in agreement and all scores have been settled.

And so finally we can...

What's that....the OP's plumber didn't turn up? And he still has an airlock...?

 

[tamz]

We have also learnt that the squirrel is onto more than 2 shakes and a shudder.....self edited incase jase take offence:lol:

 

[SimonG]

Do you tell the customer that your going to scrap copper in?
Do you charge customer the same for materials as you get them for and put petrol on bill instead?
Do you tell the customer that the boiler your installing is free because you have bought so many boilers from them that you get one free?

It's been an interesting read, but with regard to your points above, do you run your own business?

With scrap, yes it's the customers and so is all the non value waste.

Materials, for me anyway, are always +20%. I'm running a business not a charity, I have to pick it up and if it breaks within 12 months the supplier will replace it free of charge but odds on they won't pay my time to replace it.

If I was lucky enough to receive a free boiler, doubt it as oil ones don't come cheap, I would still charge it out. It's a perk for me and not a customer.

Yes people can be blunt and straight to the point, myself included, but bullying and being rude the mods won't allow it. Been there and got the t-shirt.

 

[Phil]

Anyway lets lighten things up, did you manage to sell your van jase?

I'm sure it was you who had the van for sale?

 

[jase158]

Anyway lets lighten things up, did you manage to sell your van jase?

I'm sure it was you who had the van for sale?

No and decided to keep it after some good advice on here.

 

[Gray0689]

Yes his van and business (although I'm not sure how you sell a one man band business)but not knocking
It worth a try

 

[jase158]

I am never abusive. I may be curt and to the point and often humorous but never abusive.
Get off your high horse and lighten up.

Never mentioned names and as I say vast majority on here are nice, but handful are not, sorry to pin point "plumbers arms" as not all are the same. some guys on here have a very huge bag of knowledge and are willing to share. I have receieved great advice on here from people and I have also met some really nice people. Just seems like occasionaly there are people on here, simply to be nasty to others.

 

[jase158]

Yes his van and business (although I'm not sure how you sell a one man band business)but not knocking
It worth a try

Part of reason why I decided against it, need assets, client base, premises i.e.

 

[jase158]

You think people are rude asking another member if he would steal £2k if he saw it on a table or whatever you think that's not rude lol wise up jase

love the way that people take notice of bits that they want to, what led up to this?

 

[jase158]

FYI Jase
I have worked with 100's of tradesmen from every part of the building trade over more years than you have lived and i have yeat to meet or even hear of 1 who would pocket as much as a 10p found in anyone's house. Not because they are all 100% honest people, in fact some were among the biggest rouges i have ever met.
Figure that one out.
You have a lot to learn about how genuine tradesmen operate.

Btw you are starting to be abusive now.

Sorry Tamz, thought Hybrid wrote that, sorry didn't mean you, meant hybrid.

 

[jase158]

We have also learnt that the squirrel is onto more than 2 shakes and a shudder.....self edited incase jase take offence:lol:

I do not take offence at any comments, I am simply sticking up for the public on here who get ripped into for no reason?

 

[Gray0689]

Well as far as I see you was the one who mentioned stealing lol

 

[jase158]

When a poster asks for free advice from a tradesman, effectively costing themselves or another plumber a paying gig, they should be a little humble and appreciative of the fact that we do it and in our free time. As it happens the OP saw the sense in getting a plumber in but I don't think anyone was particularly rude. If you have such delicate sensibilities then a job in this industry is probably not a good fit.

Some of us work 7.30am till 9pm trying to navigate the minefield that is penny pinching, deceitful "customers", merchants trying it on, quoting for free for jobs you don't get because the customer always goes with the cheapest, being robbed at the petrol pump and so on and so on.
Giving advice for free is something we do out of kindness, is not an obligation.

Sorry if you take offence to this but you won't make it as a plumber being so soft. If you are serious about being a plumber start looking at this as your industry too. It's a business, not a public service.

And this post is polite?

 

[Phil]

Personally speaking when I'm alone in a customers house doing the bathroom while everyone's at work/school I'm completely trustworthy and just stay in the bathroom all day. The thought of snooping through bedrooms and drawers repulses me let alone steal anything.

I mean they must thrust us otherwise we wouldn't be there alone?

I'm sure only the lowest of the low of even the cowboys would even consider it?

 

[jase158]

If you can't grasp this then you'll never make it in any walk of life. My mortgage being paid relies on people paying me for my knowledge and expertise. With the free distribution of information afforded by the internet my (and your) pool of work is shrinking.
Not knowing how to do something is no longer and obstacle for the diyer. Now our customers consist of those too busy, too lazy and physically incapable of doing the work.

Our knowledge allows me to cloth and feed my children. That being said I will still give someone a little advice if asked. You think that person shouldn't show some appreciation? Wow.



I don't know why you're making out the members with access to the plumber's arms are some kind of arrogant, elitist bully because they're not. They're just professional plumbers.
You can't swear on the forum but you can be direct and honest with someone. Whether they have a tantrum or not is another matter.



Plumbing is and always has been a business, I take it seriously as all plumbers should. I'll help another plumber if, and only if, his customer base doesn't overlap with mine. Likewise i'll see a member of the public pay another hard working plumber to do a job before I hold their hand through it and no-one gets paid.
If it's a hobby for you then great, just don't preach to the people who are walking the walk. It's a bloody hard game and i'm not in it for fun, social consciense be damned.

As for your last post, all I can say is you display an absolutely shocking naivety which will evaporate in the first year of trading if you manage to make it that far. I just hope you don't have a family relying on you to make a living out of being a tradesman because they'll starve.

and he gets politer

 

[jase158]

Personally speaking when I'm alone in a customers house doing the bathroom while everyone's at work/school I'm completely trustworthy and just stay in the bathroom all day. The thought of snooping through bedrooms and drawers repulses me let alone steal anything.

I mean they must thrust us otherwise we wouldn't be there alone?

I'm sure only the lowest of the low of even the cowboys would even consider it?

My point wasn't that he is a thief, but that money is more important to him then his morals, think I didnt get point across here.