Please HELP with new combi boiler , possible nightmare on my hands

[Riley]

Cheers Shaun, pleased that you've had a good outcome.

 

[rpm]

I call that a result!

arty: arty:
arty:

 

[Masood]

maybe we have helped you realise were not all cowboys

Definitely. I'm an Indian...

 

[Dotty]

Well gassafe came out and I should have the report in the morning .
to put it this way the inspector says this is one of if not the worst installation he has ever seen .
he has reported no less than 14 serious errors with the installation .

needless to say I am perusing this further .

the unnamed company has sent me a recorded letter stating "breach of contract" and if I don't pay them in 7 days dated from last Friday they will seek legal action to recover the costs .
i really wish I could see their faces when this report lands on their desk tomorrow

I have followed up and taken advice from the citizens advice and trading standards and they both back me on withholding any payments , they have advised because of the seriousness of this that I should immediately contact a solicitor .

I have been informed 100% that I do not have to allow the unnamed company back into my property to repair anything , I will be getting a third party in to rectify to work ASAP . And remedial work will then be charged straight to the unnamed company .
As with the sales of good act 1982 , They have broken the contract of agreement on many issues and I deem them to be in total breach of contract myself , on the Basis of losing all faith in the company , I have a legal right to refuse entry or for any work to be carried out by them .


i would love to list all of the faults up now , and in time I will , put it this way it was even more serious than what I thought , I am astonished with the other issues that the inspector has told me about, it's not something that I would have even thought of but to be honest when he shows you and explains ,then some of the things you all have seen would have been the least of my worries .


once again thank you all for your time , your advice and how helpful this forum has been . Without you all this installation could have been completed and rectified , there would have still been many hidden and unknown issues that potentially could have caused very serious issues .

i will refrain from listing them all just yet as the matter will most certainly be going legal ASAP .

best wishes
shaun

Go on then Shaun, what were the 14 serious breaches?

 

[lucas121]

Was meant to spend this morning doing office work. Instead a read this! Good to see its resolved.

To think they could of excepted the op offer of paying for material and only only missing out on labour!

 

[leerdonald]

Great result, gsr membership should be suspended.

 

[newcastle phill]

Yes what were the 14 breaches

 

[gizmolang]

Shocking work i wouldnt let them near anyones house , Try checkatrade for someone to rectify check they have decent reviews.

 

[ShaunCorbs]

Shocking work i wouldnt let them near anyones house , Try checkatrade for someone to rectify check they have decent reviews.

guess you didn't read the whole thread already been done

 

[rpm]

Er, it`s all done mate except we are still waiting to hear what the 14 serious breaches were.

 

[samwilko]

Checkatrade guarantees you nothing either! The company I used to build my conservatory extension have glowing reports on there. 18 months after it's built lots of cracks appearing in plaster and external render. So I dug a hole beside the wall to see how deep foundations are to find this!
Built on what is basically a flower bed. 200mm deep concrete at its deepest! But this is a whole other thread really!

 

[village idiot]

Checkatrade fftttt!!!
I've been to rectify lots of work done by members of that lot. Like anything in life, there're always some 'bad eggs' somewhere. Someone who comes recommended is always a bonus as they'll be prepared to do a better job

 

[jjmmcc]

You did it my friend.

What a detailed discussion of problems, solutions, and frightening scenarios that can happen when a general public person asks. “Can you change my boiler”
I congratulate you on process and feedback to this forum.

This forum shows the dedication of good craftsmen & engineers.
Big nod to the company that helped you fix this mess.
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