Please HELP with new combi boiler , possible nightmare on my hands

[Dotty]

Not at all , just you , honestly though thanks for all of the help from you and the forum guys and girls ,if any are girls

Lol that's fair enough I suppose. APP fit's the forum girl description so we're covered there.

Seriously though, if you need one of us to come and quote for you don't be afraid to ask. I can assure you none of on here would carry out this low degree of work. Purely because it would get beck to us and he would be torn to shreds......

 

[rpm]

Lol that's fair enough I suppose. APP fit's the forum girl description so we're covered there.

Seriously though, if you need one of us to come and quote for you don't be afraid to ask. I can assure you none of on here would carry out this low degree of work. Purely because it would get beck to us and he would be torn to shreds......

Now now croppie it`s rude to name names lol

 

[brum]

Hi there bud this will be one experience you will never forget like croppie said not all plumbers are like this I know you will get the result you want and deserve all the very best ..brum

 

[Dotty]

Now now croppie it`s rude to name names lol

It's ok. he's well aware....

 

[Rickster123]

I don't need this grief. I have feelings!

 

[rpm]

Ah you luv it really don`t ya?
You still on gardening leave?

 

[Rickster123]

Ah you luv it really don`t ya?
You still on gardening leave?

No mate working already. Only so much daytime tv you can watch.

 

[morganb]

effectively stole my old copper boiler (didn't ask if it was ok to take ) they just assumed and took it .

They have a legal obligation to take it as it becomes trade waste once removed.

Hopefully Gas Safe will actually prove effective and help sort this one out. I think you're well within your rights to refuse the original company entry. Dare I suggest you name and shame them!

 

[Shaun_sdw]

They have a legal obligation to take it as it becomes trade waste once removed.

Hopefully Gas Safe will actually prove effective and help sort this one out. I think you're well within your rights to refuse the original company entry. Dare I suggest you name and shame them!

Serious? Or sarcasm What about the rest of the waste they left in my garden then? Old fire, back boiler, cuttings of pipe etc...?
i hope gassafe help .

 

[PhoenixServices]

Serious? Or sarcasm What about the rest of the waste they left in my garden then? Old fire, back boiler, cuttings of pipe etc...?
i hope gassafe help .

It depends what is in their t&cs, which they should of provided a copy of. Some people remove, others don't. I personally prefer to remove as feel it looks better, but I'm lucky and keep a couple of skips on a farm.

 

[cr0ft]

I don't think I've ever seen such bad work in all my life as the photo's on this thread. I hope you get it all sorted out.

 

[morganb]

Serious? Or sarcasm What about the rest of the waste they left in my garden then? Old fire, back boiler, cuttings of pipe etc...?
i hope gassafe help .

Yeah that was serious, I don't think t&c stating it's the homeowners responsibility to remove waste gets an installer out of this. (Im prepared to be proven wrong!) If they've left the rest of the stuff it's a moot point and possibly something to get the council involved with to create more hassle for them.

 

[brum]

They have a legal obligation to take it as it becomes trade waste once removed.

Hopefully Gas Safe will actually prove effective and help sort this one out. I think you're well within your rights to refuse the original company entry. Dare I suggest you name and shame them!

Nice one will quote that next time im asked what for why you took all the copper Its trade waste sir and I have a duty to recycle it to try and do my bit to keep our world more sustainable for our future generations.I wont mention pocket stuffed full of £20 notes ..that's just a bonus..brum

 

[stevetheplumber]

i wonder if this was resolved

 

[brum]

Serious? Or sarcasm What about the rest of the waste they left in my garden then? Old fire, back boiler, cuttings of pipe etc...?
i hope gassafe help .

in all honesty if your taking the cream to scrappies its only cricket to clear site of ALL rubbish and leave site as you would like to find it.This is someones home and it should be respected in this way..brum

 

[Dotty]

i wonder if this was resolved

Not yet Steve. This guys been treated appallingly.

 

[stevetheplumber]

its not to bad as he hasnt paid for the job upfront any remedial work will come of the bill

 

[Shaun_sdw]

Your right that I have not paid a penny yet so it doesn't seem too bad .
however I have been without heating or hot water now for three full weeks .

i would gladly swap positions and have it all fitted as it should have along with paying the whole bill
Tuesday coming 9:30am when gassafe will attend and then I can get the work rectified after that .

no one will touch it until gassafe has inspected it .

 

[deandive]

I think we can all guess what the Gas Safe Inspector will say, something along the lines of "the boiler is not correctly secured to the wall, the flue termination is not to manufacturer instructions etc etc", from a practical point of view though he will probably say rip it off and start again. Reading between the lines I would bet the installer is a subby who has had the arse ripped out of his rates and is rushing and making catastrophic mistakes in an effort to make a living, Sad though hopefully Gas Safe will have a word and stop this happening to someone else

 

[stevetheplumber]

Your right that I have not paid a penny yet so it doesn't seem too bad .
however I have been without heating or hot water now for three full weeks .

i would gladly swap positions and have it all fitted as it should have along with paying the whole bill
Tuesday coming 9:30am when gassafe will attend and then I can get the work rectified after that .

no one will touch it until gassafe has inspected it .

of course you would have been happier if it had all been done correctly from the start but you would be in a worse position if you had paid up front and have the disaster you have got
im not defending the company that did this i hope gas safe condem the lot allowing you to get the job done correctly with out any loss

 

[Clint 1979]

It's a crying shame that there are people out there who would carry out such shocking work!! They clearly don't take any pride in what they do!
I really do hope you get it sorted, and don't get to disheartened as there are a lot of good guys out there who do take pride in the work they do.
As for the old BBU and fire, if it was round here I would stick it at the end of my drive and it would be gone in 10 mins

Good luck with it all

 

[AWheating]

your old copper cylinder belonged to you and if it was taken without permission (in terms or verbal) then its theft.

 

[newcastle phill]

If I remember a past post on here, I think you have to give them the option of making all good.
If not, your postcode NE28 sounds like a PUT RIGHT job for Ermi

I dont think they'll let him in a 3rd time heehorr

 

[EPH]

Your right that I have not paid a penny yet so it doesn't seem too bad .
however I have been without heating or hot water now for three full weeks .

i would gladly swap positions and have it all fitted as it should have along with paying the whole bill
Tuesday coming 9:30am when gassafe will attend and then I can get the work rectified after that .

no one will touch it until gassafe has inspected it .

Fill us in then..........

 

[rpm]

The poor guy is probably still recovering from shock EPH give him time to recover the power of speech lol