D
diamondgas
I think part of the problem may be that the op is not from this background. Most people in this trade (or any trade) are straight talking and sometimes quite curt. No harm is meant by it but i suppose it can come across the wrong way.
I try to make allowances for those not in the trade and sometimes have to think about how i answer things.
Me too tamz .. I'm learning of a different environment here in cyberland that's challenging