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Welcome to the forum. Although you can post in any forum, the USA forum is here in case of local regs or laws
Sorry to hear your news mate,
I haven't read all the posts as quite long, so sorry if i repeat anything,
But have you taken a step back and saw it from there point of view?
Firstly, the first instance with the ladder is a complaint from a customer, the boss can not ignore it, even if he doesnt agree with it.
Secondly, If everyone turned around and said they weren't going to do jobs, then he wouldn't get any jobs done.
Thirdly the call backs he can not ignore these as he has a company to run, if they get a bad reputation then the company will go completely bust.
However these are not my thoughts, I nearly always leave the ladder up, especially if I had to put it up and move the towels out of the airing cupboard.
It sounds to me like he is a very grumpy bloke who takes life too seriously. But personal feelings have to be disregarded.
At the end of the day it is a case of his word against yours, the customers are very unlikely to get involved. If he can prove that he has given you plenty of warnings, plenty of chances to sort things out, then you haven't got a chance. get yourself a good lawyer and he will have to answer a lot of questions, but to be honest, if they are shutting in April, won't they just close the company and go bust and open a new one under a new name and you wont have a leg to stand on then.
Basically is it really worth it?
Keep your letter short and to the point. You should just be informing them you are appealing the decision.
It would be best if you can get a witness to accompany you but if the witness is an employee they may (for obvious reasons) be reluctant to do it and if they do they may not back you up if it came to the crunch. Most people won't put their job on the line to protect anyone so an independent witness may be best.
Your appeal probably won't alter their decision unless they realise they have fkd up on their handling of it.
Btw the appeal should be heard by persons of higher authority so you may get to meet the directors.
In the meantime move on and deal with it as it comes.
just to reiterate, don't under any circumstances either in a letter or at your interview - detail what grounds you are seeking unfair dismissal on. just tell them you are pursuing the claim by legal means. let them do the worrying, or if they think they have acted correctly and its just sour grapes they won't do anything, whereas if you detail all the aspects of your claim they can prepare a defense.
speak to a tribunal rep at c.a.b or ring a solicitor. be aware however that you are on a time limit to formally submit an application/notification for unfair dismissal to acas and the court (4 weeks from termination i think, but check this) don't panic - your case doesn't need to be ready at this time just the submission of the request.
You may take a familly member with you, have a look here Handling disciplinary actions : Directgov - Employment good info
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